CAUGHT ON CAMERA: Cellphone Store Employee Throws Remote At Customer During Argument
SACRAMENTO (CBS13) — An AT&T customer is demanding an apology after a store employee is seen on camera throwing a remote control at her.
Linda Coleman says she was inside a My Wireless store on Mack Road on Friday trying to pay her bill when the clerk threw a television remote at her. Coleman says the employee got violent when she pulled out her phone to document the dispute.
Sacramento Police say at some point while Coleman was in the store the employee and Coleman got into a verbal argument over the quality of service Coleman was receiving. Coleman says she asked the employee, identified by police as 20 year old Sheenal Chandra, for her supervisors name and phone number. Coleman says when Chandra refused to give her that information she took out her cell phone and began recording.
Police say the recording is was prompted Chandra to throw the remote control at Coleman.
The video goes on to show the employee and Coleman in a yelling match in front of the store.
"She came outside and was like "Leave" and then started telling me to leave and don't have the police come to her job," she said. "I was like it ain't going to happen the police is coming. So she was like fine then my family is coming and you're going to wish"
Sacramento Police say they cited Chandra for misdemeanor battery.
My Wireless is an authorized retailer of AT&T.
The company sent a statement saying in part, "This is a top priority for the company. We are currently investigating an incident regarding an employee and customer ... The employee involved in the incident is on an administrative leave."
