Watch CBS News

Citing Operational Problems, Wegman's Opts Out Of Wine Kiosk Program

HARRISBURG, Pa. (CBS) - The Pennsylvania Liquor Control Board's wine kiosk program has suffered a setback now that Wegman's supermarkets have opted out of the program.

A total of ten Wegman's supermarkets will be opting out of the wine kiosk program – including stores in Warrington, Downingtown and Collegeville -- that's nearly a third of the 32 kiosks currently up and running across Pennsylvania.

"We were experiencing minimal issues with the kiosks that were operating – much like you would see at an ATM machine if you were to visit it during a down time." LCB spokeswoman Stacey Witalec said consumers were also luke warm to the concept.

"Customer acceptance being lower than what they (Wegman's) had hoped – and sales volumes, again, just as low."

The wine kiosks were taken off-line over the Christmas holidays because of machine malfunctions. Witalec says machine problems have been "minimal" since they were turned back on, but the Wegman's letter cites a "significant volume of complaints" on an "ongoing basis."

Witalec says negotiations continue with other retailers to place more kiosks, including 24 Wal-Mart locations, but can't say when they might come on-line.

Reported by Tony Romeo, KYW Newsradio

View CBS News In
CBS News App Open
Chrome Safari Continue
Be the first to know
Get browser notifications for breaking news, live events, and exclusive reporting.