(CBS/AP) The reported scuffle outside New York's Macy's department store where Justin Bieber was promoting his fragrance "Someday" on Thursday was "a misunderstanding," his rep said.
"This was a momentary, well-intentioned misunderstanding that was quickly resolved, and the event went very well," publicist Melissa Victor said in an email to the Associated Press.
Reports surfaced Thursday that alleged Bieber wasby a man while outside the department signing autographs. Police said the 17-year-old Canadian singer was not attacked or injured in the scuffle.
According to the NYPD, Beiber's reps contacted them because he wanted to go outside to greet fans so they set up small pen where he could do so.
Bieber left the pen, police said, and went straight to the main barricade holding back an estimated 500 people.
When the crowd surged forward and the barricaded started to come down, police officers and Bieber's personal security detail surrounded him to usher him back inside.
Police said a 47-year-old man standing in the doorway refused to step aside and had to be physically moved. The man was issued a summons for disorderly conduct and released. They learned later that he was a member of the singer's security team.
Inside Bieber seemed unfazed. He gave interviews to the press, posed for photographs and with fans.
Later he tweeted, "New York. Wild Day #muchlove #wegohard."