Face the Nation transcripts October 27, 2013: Issa, Shaheen, Shedon

The latest on the troubled Obamacare rollout and NSA surveillance. Plus, a new look at the assassination of former President John F. Kennedy

(CBS News) Below is a transcript of "Face the Nation" on October 27, 2013, hosted by CBS News' Bob Schieffer. Guests include: Rep. Darrell Issa, R-Calif., Sen. Jeanne Shaheen, D-N.H., Philip Shenon, Tom Johnson, Peggy Noonan, and Bob Woodward.

BOB SCHIEFFER: Good morning, again. And we welcome California Congressman Darrell Issa. He is the chairman of the House Oversight and Government Reform Committee. Friday, Mister Chairman, your committee along with the Senate Committee, announced you'd start issuing subpoenas soon if you didn't get the documents that you had requested from Secretary Sebelius' department. What exactly are you looking for now and what is it you hope to find out?

REPRESENTATIVE DARRELL ISSA (Oversight Committee Chairman): Bob, we're looking for quick answers so that we can on behalf of the American people straighten out as much as can be straightened out that's above the water--which is the website--and the ninety percent that's below the water like an iceberg that are the other problems in Obamacare. And, just quickly, twenty-five hundred counties, almost sixty-eight or almost sixty percent, fifty-eight percent of those counties only have two or one companies bidding for health care. So it's not just the website, it's a question of cost and benefit to the American people.

BOB SCHIEFFER: The White House is saying and they told me again last night that they believe they can get this thing fixed by the end of November. And if they do, they say they'll be back on schedule and people will be able to buy this insurance before the deadline.

REPRESENTATIVE DARRELL ISSA: Well, I hope so. I hope for the American people that they can fix this and fix it quickly. But let's understand, your next guest, Jeanne Shaheen, Senator Shaheen, she is talking about extending, or in some way recognizing that the American people don't just have a right to get on and make a quick selection, they have a right to a competitive opportunity that was promised to them. They have a right to find out who the doctors are because, in fact, they were promised they'd get to keep the doctor they have, and under bronze plans and some of these plans, there's no way they're going to get to keep them. And it's one of the reasons that I'm trying to push to the original goal which was make health care affordable, something that is so far not happening in this act.

BOB SCHIEFFER: Well, what is it you think you will have to subpoena the administration for the in-- information that you want? I mean what-- what do you specifically want?

REPRESENTATIVE DARRELL ISSA: Well, a lot of it has to do with the contractors have already told us that, in fact, people representing-- represented that the White House was telling them they needed these changes, including instead of a simple "let me shop for a program then decide to register," they were forced to register and go through all the things that have slowed down the website before they could find out about a price. The American people have a right, even if they don't need to use the exchange, to be able to find out what those prices are and look at them competitively against other opportunities.

BOB SCHIEFFER: The White House, the President, his chief of staff, Denis McDonough, both have said that they stand by Secretary Sebelius, that the President still enjoys full confidence in her. Do you think she should lead?

REPRESENTATIVE DARRELL ISSA: Well, you know, you've had me on before asking about full confidence in Eric Holder. This President has to understand this was his signature legislation. They had-- they voted it on a purely partisan basis, but they had unlimited money, six hundred million dollars, just to do this part, and billions to do the other part. The President has been poorly served in the implementation of his own signature legislation. So if somebody doesn't leave and if there isn't a real restructuring, not just a sixty-day somebody come in and-- and try to fix it, then he's missing the point of management one-o-one, which is these people are to serve him well and they haven't.

BOB SCHIEFFER: So you're basically saying it would be best if she went.

REPRESENTATIVE DARRELL ISSA: If she cannot reorganize to get the kind of a team in consistently to meet his agenda, then she shouldn't be there. And right now when she says she didn't know, why didn't she know that the President's signature legislation was, in fact, in trouble?

BOB SCHIEFFER: Let me also ask you about something else, and this is this brouhaha that's grown up since the German Chancellor Merkel revealed that the NSA had been tapping in and listening to her phone calls. Did we go too far?

REPRESENTATIVE DARRELL ISSA: Well, remember, the NSA works for the President. So it's a question of, did the President want to hear what Chancellor Merkel was saying, because through his National Security Advisor he knew or should have known. The question of whether or not the four eyes, whether or not our key allies are being listened to is an easy one. No, we have an agreement not to do it.

BOB SCHIEFFER: And that is with Great Britain, New Zealand, Australia, and Canada.

REPRESENTATIVE DARRELL ISSA: Yes.

BOB SCHIEFFER: We have an agreement. We don't spy on them. But isn't it fair to say we spy on everybody else and everybody else spies on us?

REPRESENTATIVE DARRELL ISSA: We have a good Central Intelligence Agency and NSA whose job it is to look at open source, to interview people, to try to not only for ourselves have situational awareness but for our allies. If what you do in Germany helps the Germans and us, that's fine. But I don't believe ever listening to a head of state of an ally would be appropriate. And I would hope if it's happened that the President is just as upset as all of us are in Congress.

BOB SCHIEFFER: All right. Thank you so much, Mister Chairman.

REPRESENTATIVE DARRELL ISSA: Thank you.

BOB SCHIEFFER: I want to go now to Portsmouth, New Hampshire, and Democratic Senator Jeanne Shaheen. Senator, thank you for joining us. The person who has been--

SENATOR JEANNE SHAHEEN (D-New Hampshire): Good morning.

BOB SCHIEFFER: --brought in to fix Obamacare and the website told reporters Friday that the problems would be fixed by November thirtieth. Do you still want them to extend the time that people have to enroll in this program?