MINNEAPOLIS - Delta Air Lines (DAL) says it won't allow passengers to make voice calls from its planes.
CEO Richard Anderson says the
airline's frequent fliers believe that voice calls in the cabin would disrupt
the travel experience. Delta says a majority of customers in a survey last year
said the ability to make voice calls would make their experience worse, not
Anderson also says Delta employees,
particularly in-flight crews, are against allowing calls during flights.
The Federal Communications Commission is thinking about
lifting its ban on voice calls on planes. However, the Transportation
Department is thinking about instituting a ban of its own.