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Powerful earthquake in southern Japan leaves people trapped in damaged mall

Tokyo — A major earthquake collapsed buildings and sparked fires in Japan's southwest, Prime Minister Sanae Takaichi said Tuesday, with authorities in the hard-hit Kumamoto region saying at least nine people remained missing in a heavily damaged shopping mall.

Public broadcaster NHK said at least 50 people were taken to hospitals and local emergency services, and CBS News' Japanese partner network TBS cited the regional Kumamoto government as saying five people had been rescued from the Aeon Mall in Kashima city but nine remained unaccounted for. Police in the city earlier told TBS that there were "a lot of deaths" in the mall, but that it would "take time to confirm the exact number."

There were 11 people trapped inside the Nippon Paper Industries Yatsushiro Plant in Kumamoto prefecture after a chimney collapsed during the quake, though two had been rescued, TBS reported. The two people were found without vital signs, according to NHK.

Video aired by NHK showed several blazes, damaged bridges, a derailed cargo train and cracked roads after the temblor struck at the far southern end of Japan's main Kyushu island. NHK said at least 12 houses had collapsed, and the national Kyodo news agency said one person was killed in a damaged home.

Major earthquake hits Japan's Kyushu region
An aerial view shows damage to the Aeon Mall in Kashima City, after an earthquake with a preliminary magnitude of 7.1 struck Japan's southern Kumamoto prefecture, July 28, 2026. Kyodo/REUTERS

The quake at 4:27 p.m. (2:27 a.m. Eastern) had a magnitude of 7.1, according to the Japan Meteorological Agency, but reached the highest possible level of 7 on Japan's Shindo scale of shaking. The U.S. Geological Survey measured the quake — one of hundreds that strike Japan every year — at 6.8. The vast majority cause little damage.

"We are still assessing the extent of injuries and property damage, but I have been informed that there have already been several injuries," Takaichi said. "Power outages and fires are happening in some areas, and roads and bridges have been damaged and buildings collapsed."

Major earthquake hits Japan's Kyushu region
Workers conduct search and rescue operations at Aeon Mall, which was seriously damaged by an earthquake on July 28, 2026, in Kashima, in Japan's southern Kumamoto prefecture. Kyodo/REUTERS

In "Kashima town, a shopping complex's second floor collapsed, leaving many people trapped inside," the fire department said in a statement. 

Police said earlier they had received reports of what sounded like an explosion at the Aeon Mall, but they did not publicly confirm the TBS report of multiple fatalities at the damaged retail outlet in Kashima.

The Japan Meteorological Agency initially issued an alert for a possible tsunami of up to three feet, but withdrew the warning after a couple hours.

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An aerial view shows fire crews spraying water into a building on fire in Kumamoto, Japan, after a powerful earthquake struck the area on July 28, 2026. Reuters/Nippon TV

No immediate abnormalities were recorded at nuclear power plants, the Nuclear Regulation Authority said.

About 45,000 households and facilities have no power in the Kumamoto region, according to local utility Kyushu Electric Power.

The firm added that three nuclear reactors operating in the region at the time were functioning normally.

JAPAN-EARTHQUAKE
The exterior wall of a shop is seen collapsed following a strong earthquake, in Kumamoto City, Japan, July 28, 2026. JIJI Press/AFP/Getty

A local NHK staffer wearing a helmet reported live on air that the shaking was continuing around half an hour after the quake, with the newsroom rocking so violently that it was difficult to remain standing.

"Shaking is continuing as I speak. Including myself, there may be some people who feel their hearts racing," the staffer said.

"When the quake struck, the shaking was so big that I could not stand up. Please be aware of possibility that shaking might continue after this."

7.1-magnitude earthquake hits Japan
A map shows the epicenter of a major earthquake that hit southwest Japan's Kumamoto region on July 28, 2026.  Mehmet Yaren Bozgun/Anadolu/Getty

Kumamoto was hit by two devastating earthquakes in 2016 — one of magnitude 6.5, followed two days later by one of magnitude 7.3 — which killed 273 people and injured more than 2,800.

A quake with a magnitude of 7.2 hit northern Japan on June 25 but caused no deaths or major damage.

Japan is one of the world's most seismically active countries, sitting on top of four major tectonic plates along the western edge of the Pacific "Ring of Fire."

The archipelago, home to around 125 million people, typically experiences hundreds of jolts every year and accounts for about 18% of the world's earthquakes. The vast majority are mild, although the damage they cause varies according to their location and the depth below the Earth's surface at which they strike.

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Japan's positioning on the "Ring of Fire" between the Philippine and Pacific plates leads to many earthquakes. CBS News

Japan is haunted by the memory of a massive 9.0-magnitude undersea quake in 2011, which triggered a tsunami that killed or left missing around 18,500 people and wrecked the Fukushima nuclear plant.

A tremor measuring 7.7 hit the country's north on April 20 this year, injuring at least 10 people and shaking large buildings in Tokyo.

That prompted authorities to issue a special advisory warning of an increased risk of earthquakes of magnitude 8.0 or stronger.

The advisory was lifted after a week.

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