Watch CBS News

National Grid mistakenly debits more than $28,000 for bill customer didn't owe

Name: National Grid mistakenly debits more than $28,000 for bill customer didn't owe
Uploaded: 2026-06-25T18:38:00-0400
Duration: 4 min 1 s
Description: A Malden, Massachusetts woman said National Grid debited her bank account more than $28,000 for a gas bill that she didn't even owe. WBZ-TV's Cheryl Fiandaca reports.

A Malden, Massachusetts woman said National Grid debited her bank account more than $28,000 for a gas bill that she didn't even owe. WBZ-TV's Cheryl Fiandaca reports.