BOSTON (CBS) - In a "service economy", there's a lot less service when consumers are expected to use self serve check out machines in supermarkets and other stores. A few stores are changing their minds, however. In this Weekend Commentary, Dan Rea salutes one such store.
NightSide Weekend Commentary - Supermarket Self Scanners Check Out
/ CBS Boston
BOSTON (CBS) - In a "service economy", there's a lot less service when consumers are expected to use self serve check out machines in supermarkets and other stores. A few stores are changing their minds, however. In this Weekend Commentary, Dan Rea salutes one such store.
Originally broadcast October 1st, 2011.
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