In an age when you can transfer funds with a fingerprint, how do you keep that personal relationship between a customer and a teller?
Technology continues to make personal banking easier. By 2014 more than half of smartphone owners were using mobile banking. In an age when you can transfer funds with a fingerprint, how do you keep that personal relationship between a customer and a teller? Vinita Nair reports on how the industry is branching out to keep people coming back in.
