BBB cites pattern of ignored complaints in issuing F rating for Buc‑ee’s
The Better Business Bureau has given Buc‑ee’s its lowest rating — an F — citing a pattern of unresolved customer complaints. The BBB says the Texas‑based travel chain has not provided assistance phone numbers on its website and often leaves customer emails unanswered. The newsroom reached out to Buc‑ee’s for comment but has not heard back.