Airlines Get 'Enforcement Notice' From Feds Regarding Obligations To Customers During Coronavirus Pandemic
Even if passengers are owed a refund, they must still contact the airline directly, according to Rick Seaney, the CEO of Farecompare.
Watch CBS News
Even if passengers are owed a refund, they must still contact the airline directly, according to Rick Seaney, the CEO of Farecompare.
North Texas-based American and Southwest are among the major airlines that have tentatively agreed to $25 billion in government aid to pay workers and avoid massive layoffs.
Two airlines based in North Texas -- Southwest and American -- are among those continuing to negotiate with the Treasury Department over terms of coronavirus-relief payments.
The economic-relief bill passed last week gives the Treasury Secretary the power to take an equity stake in airlines that get taxpayer help.
American Airlines had already taken some steps to encourage social distancing during the COVID-19 pandemic, but the Fort Worth-based company has made more policy changes.
American Airlines will operate seven special flights to bring travelers home in light of government travel restrictions related to COVID-19.
American Airlines announced changes in service and policies in its response to coronavirus and the impact on travelers.
As Dallas-based Southwest Airlines suspends all international flights, Fort Worth-based American Airlines is extending wavier dates for change fees.
American Airlines has canceled 55,000 flights in April and grounded almost half of its fleet amid the coronavirus pandemic.
Airlines have requested $50 billion in assistance from the federal government during the coronavirus pandemic.
U.S. airlines -- including Fort Worth-based American Airlines and Dallas-based Southwest Airlines -- are asking the federal government for billions in relief to help them recover from a downturn in travel due to COVID-19.
Starting today Fort Worth-based American Airlines is suspending nearly all long-haul international flights as travel restrictions due to the coronavirus outbreak become more strict.
Health officials have reported the fourth positive case of COVID-19 in Tarrant County, and that person is a "close contact" to an American Airlines pilot who tested positive earlier this week.
The airline has not provided information regarding recent flights or the condition of any crews that worked with the infected pilot.
American Airlines announced they're upping cleaning procedures amid the threat of the coronavirus.
An American Airlines flight to DFW was diverted to St. Louis Tuesday after a passenger attempted to open a door mid-flight, a witness said.
American Airlines is suspending flights from DFW Airport to Korea, effective March 4.
American Airlines said it has been on a journey for more than three years to deliver a new uniform collection for thousands of AA team members.
American Airlines and Qatar Airways say they are putting aside past differences and reviving a partnership selling seats on some of each other's flights and sharing the revenue.
American Airlines announced Friday that the Boeing 737 MAX is scheduled to resume commercial flights by August of 2020.
Jean Loui Vargas-Malave, 29, agreed to smuggle controlled substances onto commercial airlines that flew to Arizona, New Jersey and elsewhere.
Due to the reduction in demand, American Airlines has extended the suspension of flying to and from mainland China and Hong Kong from its Dallas-Fort Worth (DFW) and Los Angeles (LAX) hubs.
American Airlines hosted the send-off for the 14 teens that included a visit from Star Wars characters and the airport's comfort dogs.
Because of falling ticket sales, American Airlines has pushed back the date when some flights to Hong Kong will resume.