Airlines Get 'Enforcement Notice' From Feds Regarding Obligations To Customers During Coronavirus Pandemic
Even if passengers are owed a refund, they must still contact the airline directly, according to Rick Seaney, the CEO of Farecompare.
Watch CBS News
Even if passengers are owed a refund, they must still contact the airline directly, according to Rick Seaney, the CEO of Farecompare.
This week the TWC began calling people to resolve password and PIN issues. This has been one of the major roadblocks preventing people from applying for benefits online.
The Federal Trade Commissions and the U.S. Food and Drug Administration recently sent two dozen warning letters to companies they say are marketing products making claims to treat or prevent the coronavirus.
April 15 is usually the deadline each year to file taxes but, like nearly everything else in 2020, that's changed due to the coronavirus.
Governor Abbott expanded telemedicine to include telephone calls to new patients for diagnosis, treatment, ordering of tests and prescribing for all conditions.
Brittany Brown uses Facebook to advertise her hair braiding business. But this week brought a flood of negative comments and reviews.
Along with 100 new emergency hires and another 250 employee transferred in from other departments, the TWC has contracted with two third-party call centers.
"This isn't just a legal question. It's a moral question," says University of Texas at Dallas Law Professor Mike Maslanka.
A local law professor says employees should address concerns with their bosses. If that doesn't work, file a complaint with OSHA.
The CBS 11 I-Team contacted the IRS for clarification. An IRS official said more information will be released in the coming day about this issue.
The Texas State Board of Pharmacy has issued an emergency order limiting orders of a drug that may help treat COVID-19.
A surge in COVID-19 cases in people between the ages of 18 and 49 has some health officials warning about a possible link between the disease and vaping.
The projected numbers of hospitalizations and deaths have been met with skepticism by critics of Dallas County Judge Jenkins' orders.
A surge in demand for face masks is also creating a surge in fraud against a North Richland Hills company.
It started out as the perfect work-from-home job. But when things didn't add up, a Fort Worth woman called The Ones For Justice.
Tropical Storm Arthur, the first named storm of the 2026 Atlantic hurricane season, formed Wednesday off the Gulf Coast of Texas.
England soccer fans were forced to leave a packed Dallas pub ahead of the team's World Cup opener against Croatia.
Investigators said two suspects were shooting at each other when the victim was struck.
England and Croatia will face off in their first match of the tournament on Wednesday afternoon.
Retired staff sergeant Wilmer Trujillo, who served roughly 20 years in the U.S. Army and the Texas National Guard, is asking ICE to release his wife of six years.
Federal officials are warning that one of the world's largest sporting events could bring more than soccer fans.
Donald Mercer was sentenced to 300 days behind bars for soliciting sex from a woman he arrested.
While FIFA is expected to make billions on the tournament, local cities are spending millions to host.
Drivers towed from a Fort Worth CVS may be eligible for refunds after an I-Team investigation found questions over whether the tow company had authorization to operate in the lot.
Before striking a pipeline, causing a natural gas leak and subsequent explosion, an engineering firm did follow proper protocol to begin work at a Dallas apartment building.
Retired staff sergeant Wilmer Trujillo, who served roughly 20 years in the U.S. Army and the Texas National Guard, is asking ICE to release his wife of six years.
The FBI said it disrupted an attempt to attack Sunday's UFC America 250 event at the White House, with court records detailing an alleged plot to use small drones carrying explosives.
U.S. Immigration and Customs Enforcement this week extended training for new officers and mandated additional instruction for those onboarded under a shortened Trump administration academy process that has now been scrapped, according to an internal agency memo obtained by CBS News.
Gina Hinojosa was in North Texas launching Team Texas Public Schools. Hinojosa told our Eye on Politics reporter Jack Fink about the effort to make education one of the big campaign issues ahead of the election. She is facing Republican Gov. Greg Abbott, who is seeking his fourth term in November.
Former Dallas mayors Laura Miller and Tom Leppert share their thoughts on what should happen to Dallas City Hall.
Target, which embarked on a turnaround plan under its new CEO earlier this year, reported an increase in first-quarter sales Wednesday.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Bimbo Bakeries USA employs over 20,000 people and has been headquartered in Horsham, Pennsylvania, for the past 17 years.
This explosion is among several similar incidents across North Texas that raise questions about why hazardous natural gas leaks keep happening
Zoox, owned by Amazon, produces its own autonomous vehicles that it says are built for passengers, not drivers.
Dr. Peter Stafford was working with a missionary group in the Congo when he came down with the virus last month.
The FDA is moving ahead with a safety study of the abortion pill mifepristone, a senior FDA official confirmed to CBS News, a step that could create a path for the Trump administration to restrict access to the medication.
The head of the World Health Organization says Ebola has killed at least 7 people in Congo, but the U.N. agency says it knows the epidemic "is much larger."
The most recent week of data from Dallas County Health and Human Services shows a 50% increase in positive flu cases.
The cruise ship hit by a deadly hantavirus outbreak has docked at the Dutch port of Rotterdam for disinfection, wrapping up a troubled journey that put world health authorities on alert.
Despite the costs and rules, fans are excited for the World Cup madness that's finally taking off.
After sharing management of the arena for decades, the Mavericks are now in full control.
Target, which embarked on a turnaround plan under its new CEO earlier this year, reported an increase in first-quarter sales Wednesday.
Expensive tickets, trouble getting visas and anti-American sentiment may all be contributing to underwhelming demand.
Herring said that in the year before tariffs, used car sales were just under half of his business at his dealership in Irving; Now, they are nearly 75 percent.
England soccer fans were forced to leave a packed Dallas pub ahead of the team's World Cup opener against Croatia.
England and Croatia will face off in their first match of the tournament on Wednesday afternoon.
Lionel Messi tied the Men's World Cup goals record with his first World Cup hat trick as Argentina topped Algeria.
Trevor Larnach led off the game with a home run, Kody Clemens added a three-run shot and the Minnesota Twins clinched another series in Texas with an 12-2 victory over the Rangers.
"It's football first," said Pickens.
Lionel Messi tied the Men's World Cup goals record with his first World Cup hat trick as Argentina topped Algeria.
Rio de Janeiro's Military Fire Department said one of the helicopters crashed in the parking lot of a car dealership, where several electric vehicles were parked, igniting a fire.
Creative minds are coming together in North Texas.
Anthony Head played librarian and mentor Rupert Giles in "Buffy the Vampire Slayer" and recently appeared in "Ted Lasso."
Peabo Bryson, a two-time Grammy-winning singer and songwriter known for Disney movie hits "Beauty and the Beast" and "A Whole New World," has died at age 75.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
