Southwest sued for not immediately refunding stranded flyers
Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.
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Southwest's initial offer of vouchers for canceled flights violated its contract of carriage, passenger alleges.
Carrier said flights are back on track after travel woes, but concedes it is "inundated" with lost luggage.
Carrier expects to resume normal operations Friday after canceling more than 13,000 trips following the huge winter storm.
Southwest Airlines canceled thousands more flights Thursday as it continues to contend with large-scale systemwide failures which have stranded scores of holiday travelers. CBS News correspondent Michael George reports from LaGuardia Airport with the latest.
Southwest Airlines canceled thousands more flights on Thursday, but said it expects to return to normal operations Friday. Michael George reports.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
The travel nightmares continue for Southwest Airlines passengers who remain stranded as the airline continues to cancel thousands of flights daily. Amid the chaos, frustrated travelers have been unable to reach customer service. Tanya Rivero has the latest.
The Biden administration is getting involved after a major meltdown causing delays and cancellations of thousands of Southwest Airlines flights across the U.S. Captain Michael Santoro, vice president of the Southwest Airlines Pilots Association, joins CBS News to discuss the problems what what it will take to fix things.
Frustrations are sky-high among travelers facing the brunt of Southwest Airlines' meltdown. On Tuesday, Southwest canceled more than 2,600 flights, more than two-thirds of its scheduled routes. Tanya Rivero reports.
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
Thousands of travelers have been stranded at airports as a massive storm snarled travel across North America.
The plane was bound from Houston to Columbus when it was diverted to Little Rock.
A pilot with the carrier alleges she was retaliated against after accusing a coworker of sexual misconduct.
The Biden administration plans to propose a new rule that would require airlines to show travelers the true cost of their plane tickets. CBS News' Kris Van Cleave tells us what we can expect at checkout.
The impact of landing was so hard that the flight attendant thought the plane had crashed, the NTSB said.
Three people suffered minor injuries after a Southwest Airlines plane skidded off a runway at Nashville International Airport. Twitter user @arokestay shot raw video of the aftermath.
CBS News transportation correspondent Errol Barnett joins CBSN's "Red & Blue" to discuss how the union for TSA workers is calling for higher wages and how some pilots' unions are pushing back against vaccine mandates.
Global airline industry leaders were predicting a coming shortage well before the pandemic hit.
According to the U.S. Bureau of Labor Statistics, more than 14,000 pilot openings are projected for each year over the next decade.
The 68-year old Florida resident was yelled at, berated and ejected after pulling down her mask to drink water, suit claims.
1 dead after Southwest Airlines engine explodes; Former first lady Barbara Bush dead at 92
FAA orders emergency inspection of hundreds of engines; Janitor proves first impressions don't tell the whole story.
Aviation authorities have reported more than 5,000 incidents of passengers behaving badly this year.
"We would not have been reported for anything if my daughter were White and blonde," MacCarthy said.
The official DHS statistics, which had not been previously reported, provide the most detailed look yet into who ICE has arrested during the Trump administration's crackdown.
The FBI says it is taking two emails seriously, including what appears to be a ransom note with a second deadline set for later on Monday.
Google and Pepsi were among the best ads of the Big Game, while Coinbase and ai.com got failing grades, according to one ranking.
The 31-year-old Puerto Rican artist Bad Bunny took the stage on Sunday dressed in all white, donning a jersey with his last name, Ocasio, and the number 64.
Lindsey Vonn thanked a journalist who wished her well on social media a day after suffering a broken leg in a devastating crash at the Winter Olympics in Italy.
New video footage from the day of the Brown University shooting that killed two students and injured nine others was released Monday.
Family of Jimmy Lai, a Hong Kong media tycoon and vocal critic of China's Communist rule, calls his prison sentence cruel, and the "end of justice."
Ghislaine Maxwell is appearing virtually for a deposition with the House Oversight Committee, but she is expected to invoke her Fifth Amendment right against self-incrimination.
When self-proclaimed "Quad God" Ilia Malinin landed seven quad jumps in a single program last December, he boisterously ushered in a new era of skating with his daring routines.
Puerto Rican superstar Bad Bunny, born Benito Antonio Martínez Ocasio, is one of the most-streamed artists on the planet.
Eddie Bauer, a 106-year-old retailer, points to declining sales and "tariff certainty" as factors behind its latest move to seek bankruptcy protection.
Ghislaine Maxwell invoked her Fifth Amendment right and refused to answer questions during a virtual appearance before the House Oversight Committee.
New video footage from the day of the Brown University shooting that killed two students and injured nine others was released Monday.
The FBI says it is taking two emails seriously, including what appears to be a ransom note with a second deadline set for later on Monday.
Eddie Bauer, a 106-year-old retailer, points to declining sales and "tariff certainty" as factors behind its latest move to seek bankruptcy protection.
Google and Pepsi were among the best ads of the Big Game, while Coinbase and ai.com got failing grades, according to one ranking.
"Black carbon," or soot, that spews from ships and makes the Artic Ocean ice melt even faster is an increasing concern in a region beset with many other issues.
For the first time, a major U.S. automaker is putting a team up against the European giants of Formula One. Can Cadillac be a contender?
For over five centuries, Antwerp's diamond district has been the cornerstone of the global diamond trade. Now, that legacy is under strain.
Ghislaine Maxwell invoked her Fifth Amendment right and refused to answer questions during a virtual appearance before the House Oversight Committee.
The official DHS statistics, which had not been previously reported, provide the most detailed look yet into who ICE has arrested during the Trump administration's crackdown.
Rep. Tony Gonzales said the Dilley detention facility, which houses families and children, is "nicer than some elementary schools."
Republicans and Democrats in Congress are locked in a standoff over reforming the nation's immigration enforcement operation as a deadline to reach a resolution and fund the Department of Homeland Security approaches.
On this "Face the Nation with Margaret Brennan" broadcast, Sen. Mark Warner and Rep. Tony Gonzales join Margaret Brennan.
Ballad Health, the nation's largest state-sanctioned hospital monopoly, plans to rebuild Unicoi County Hospital in Tennessee on land that two climate modeling companies say is at risk of flooding.
Becca Valle, then 37, enrolled in a cutting-edge clinical trial after surgery removed an aggressive tumor from her brain.
More than three dozen cases of death cap mushroom poisonings have been reported in California since November, health officials said.
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
The Trump administration launched its new TrumpRx direct-to-consumer prescription drug listing site late Thursday, part of a push to offer medication at steep discounts.
Lindsey Vonn thanked a journalist who wished her well on social media a day after suffering a broken leg in a devastating crash at the Winter Olympics in Italy.
The International Organization for Migration says two infants are among at least 53 people feared dead or missing after a boat capsized off Libya's coast.
Authorities said they found the bodies of suspects wanted over a triple murder linked to an allegedly shady NGO. One prosecutor said it was like something out of "Twin Peaks."
Family of Jimmy Lai, a Hong Kong media tycoon and vocal critic of China's Communist rule, calls his prison sentence cruel, and the "end of justice."
"Black carbon," or soot, that spews from ships and makes the Artic Ocean ice melt even faster is an increasing concern in a region beset with many other issues.
Puerto Rican superstar Bad Bunny, born Benito Antonio Martínez Ocasio, is one of the most-streamed artists on the planet.
Ad Age editor-in-chief Jeanine Poggi joins "CBS Mornings" to break down which ads during Super Bowl LX stood out and if some missed the mark.
When self-proclaimed "Quad God" Ilia Malinin landed seven quad jumps in a single program last December, he boisterously ushered in a new era of skating with his daring routines.
The Seattle Seahawks beat the New England Patriots 29-13 in Super Bowl LX on Sunday. Bad Bunny's halftime show highlighted Puerto Rican culture and featured Ricky Martin and Lady Gaga, but drew criticism from President Trump. CBS News correspondent Nidia Cavazos has more.
For the first time, a major U.S. automaker is putting a team up against the European giants of Formula One. Can Cadillac be a contender?
The FAA says it is collaborating with the FBI to detect, track and assess unauthorized drone activity at the Super Bowl.
Gamers across the world can now recreate drone strikes in Ukraine from the comfort of their own home, with this newly released game.
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
CBS News business analyst Jill Schlesinger talks about how companies are using artificial intelligence, the discussion around the technology and how it's impacting the workforce.
Executives from Waymo and Tesla defended their self-driving vehicle technology in testimony before the Senate Commerce Committee on Wednesday. CBS News' Kris Van Cleave reports and Ian Krietzberg, an AI correspondent at the digital media company Puck, has more.
After decades monitoring polar bears in Norway's far north, researchers say the animals have proven incredibly adaptable, but there are no guarantees for the future.
Dark matter doesn't absorb or give off light so scientists can't study it directly. But they can observe how its gravity warps and bends the star stuff around it.
"CBS Saturday Morning" learns more about Veronika, the clever cow who figured out multiple ways to scratch herself with a broom. It was the first time a cow was seen using a tool.
"Sunday Morning" looks back at historical events on this date.
The Dinosaur National Monument, which is located on the border between Colorado and Utah, was last excavated in 1924.
New video footage from the day of the Brown University shooting that killed two students and injured nine others was released Monday.
The House Oversight Committee is set to depose Jeffrey Epstein co-conspirator Ghislaine Maxwell on Monday as part of the panel's investigation into the late convicted sex offender. CBS News legal reporter Katrina Kaufman has more.
Authorities visited Nancy Guthrie's home over the weekend to collect evidence from what appeared to be a septic tank. Meanwhile, Savannah Guthrie and her siblings released another video pleading for their mother's release. CBS News' Jonathan Vigliotti has the latest.
The search for Nancy Guthrie entered its second week after Savannah Guthrie and her siblings released another video, telling their mother's possible abductor, "we will pay." Steven Jensen, a former assistant director at the FBI, breaks down the latest.
Authorities said they found the bodies of suspects wanted over a triple murder linked to an allegedly shady NGO. One prosecutor said it was like something out of "Twin Peaks."
The new crew will replace four station fliers who returned to Earth ahead of schedule last month due to a medical issue.
NASA's first crewed moon mission in more than 50 years has been delayed until March at the earliest. During a routine dress rehearsal of the launch, persistent liquid hydrogen leaks were discovered in the Artemis II rocket. CBS News space consultant Bill Harwood breaks it down.
NASA plans to test the planned leak repair with a second dress rehearsal fueling test later this month.
NASA delayed the Artemis II moon rocket launch after a hydrogen leak was found during a wet dress rehearsal, the agency announced Tuesday. CBS News senior space consultant Bill Harwood has the latest.
A NASA mission is underway to map the heliosphere, which is a huge protective bubble around the solar system that was created by the sun.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
American downhill skier Lindsey Vonn is recovering after crashing just seconds into her race on Saturday at the 2026 Winter Olympics in Italy. CBS News correspondent Seth Doane describes witnessing the moment.
Ad Age editor-in-chief Jeanine Poggi joins "CBS Mornings" to break down which ads during Super Bowl LX stood out and if some missed the mark.
In a small town in South Carolina, an unhoused man and his dog faced tough conditions and no place to turn when winter weather hit. But thanks to the kindness of strangers, the community came together to make sure he had everything he needed. David Begnaud reports.
The House Oversight Committee is set to depose Jeffrey Epstein co-conspirator Ghislaine Maxwell on Monday as part of the panel's investigation into the late convicted sex offender. CBS News legal reporter Katrina Kaufman has more.
Authorities visited Nancy Guthrie's home over the weekend to collect evidence from what appeared to be a septic tank. Meanwhile, Savannah Guthrie and her siblings released another video pleading for their mother's release. CBS News' Jonathan Vigliotti has the latest.