Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
The FAA is testing Elon Musk's Starlink satellite internet service. That could raise a possible conflict of interest, experts say.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Tens of thousands of AT&T customers across the U.S. were impacted by a cell service outage Thursday. Jo Ling Kent reports.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Remember when 3G service was all the rage for your mobile phone? Starting on 2/22/22, 3G will begin to go extinct, as carriers begin to phase the service out.
Emirates Airlines announced Tuesday that flights to San Francisco International Airport and other major U.S. airports were suspended as airlines raised concerns about the pending rollout of 5G wireless service by AT&T and Verizon.
The nation's largest cellphone providers will pay a combined $116 million under a settlement approved Thursday in a California lawsuit alleging that they overcharged government customers
Telecom giant Verizon said Thursday it is pulling its advertising from Facebook, in what may be the biggest brand yet to join the #StopHateForProfit boycott.
For more than 10 hours, thousands of T-Mobile cellphone customers in cities across the country were experiencing cellphone outages on Monday.
A handful of Verizon customers could soon have faster wireless service — but they'll have to pay $10 a month more.
Verizon just admitted that it's media business, Oath, is essentially worthless.
Verizon said it removed all speed cap restrictions for emergency workers fighting wildfires on the West Coast and for those in Hawaii.
Accusations by a Bay Area fire chief against Verizon claiming the carrier put lives at risk by slowing internet speeds for crews and customers in fire zones are raising concerns of data throttling could impact the public in other emergencies.
A Bay Area fire chief made a stunning claim Tuesday, accusing Verizon of putting his wildfire crews and the public in danger when the company slowed down their data as they battled the Mendocino Complex Fire.
Verizon and AT&T have pledged to stop providing information on phone owners' locations to data brokers, stepping back from a business practice that has drawn criticism for endangering privacy.
A merger deal announced Sunday would help Sprint and T-Mobile slash costs and could make them a stronger competitor to the larger AT&T and Verizon.
SmugMug, a company that lets photographers sell and share their photos, has acquired Flickr, a pioneering rival for sharing photos online.
Verizon wireless stores across the Bay Area have been targeted by armed thieves, and the thieves are not afraid to use force on their victims.
Verizon has already built one church steeple with a cell phone tower inside in Santa Rosa, now it wants to build another.
Wireless carriers are installing millions of towers across the country to enable the new, faster 5G cellphone technology. KPIX asks the question: Are there legitimate health concerns?