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Raley's Customers' Information Possibly Compromised After Cyber Attack

WEST SACRAMENTO (CBS13) - Raley's Family of Fine Stores  is investigating whether or not customers' financial information was compromised following a possible cyber attack, the company announced Thursday.

The West Sacramento-based grocery chain believes part of its computer network system may have been targeted, and is investigating the possibility of customers' credit and debit card information being stolen. The company has not confirmed any unauthorized access to the data at this time.

"Our customers' peace of mind is our top priority," said Raley's President and CEO Mike Teel. "We take protecting our customers' privacy seriously and sincerely regret any inconvenience that the attack on our network may have caused."

Debit PINs are not believed to be compromised since the company does not collect Social Security numbers or drivers' license numbers for payment transactions.

"We are working around the clock to gather details to determine the extent of any possible compromise of customer information," said Teel.

The company is encouraging customers who use credit and debit cards at Raley's, Bel Air, Nob Hill Foods, Food Source stores or Aisle One fuel stations to take precautionary measures to protect their accounts.

The company says it has created a response team that can be reached by phone at 800-925-9989 from 7 a.m. to 10 p.m. daily.

More details can be found at

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