Call Kurtis: Disabled Woman Wants a Closer Mailbox

"I can walk with a walker alright. Only, it's going down the steps that's really hard," says Rose Webb

Getting the mail can be treacherous, even dangerous for Rose. The last time she made the trip to the mailbox alone was a year ago, when she fell.

"I couldn't get up. I tried to help myself up by the fence, only I broke these two fingers," Rose recalls.

A neighbor came to her rescue, and since then she's relied on neighbors or family members to bring her mail in.

The Post Office made Rose move the box from her house to her front fence in 2006, after her dog Sampson bit the mailman.

"I could understand that because I couldn't guarantee the dog wouldn't get out again," says Rose.

Sampson's been dead for a few years. And with Rose suffering from ankle, hip and back issues, she thinks its time to move her mailbox back.

"That's all I want is to just have my mail brought up, like most all the other houses do," says Rose.

But she says the Post Office said no.

"I told him that I had problems, that I was handicapped and it was hard to get down to get my mail. He said, 'It doesn't matter. We just don't change it once we stop.' And I said, 'But the dog's gone and I'm not going to get another one.' He said, 'It doesn't matter.'"

We contacted the Post Office. Within days, we were told all Rose has to do is get a note from her doctor, proving her disabilities, and she's free to move her mailbox back to her porch, which will give her a little more independence.

"I wouldn't have to depend on somebody to go get the mail for me," says Rose, "I'd feel really good."

Rose's doctor is sending her that note. We never heard why she was denied the first time she asked to move her mailbox back.

When it comes to where you put your mailbox, the USPS website says your local postmaster must approve its placement.