PRNewsFoto/Butterball Turkey Company
Looking to make the perfect Thanksgiving dinner? If you're having trouble figuring it all out or are looking for help along the way, Butterball may be where you turn. The company offers help via their Butterball Talk Line, with more than 50 experts answering phones in Naperville, Ill.
PRNewsFoto/Butterball Turkey Company
Turkey expert Carol Miller (not pictured) has been offering forkfuls of advice to anxious cooks for almost three decades. She said, "We are very gentle souls. We know what we're talking about. You've got a question, you've got a problem? We're here to help."
CBS
Turkey expert Carol Miller has been asked some unusual questions during her years on the hotline. One guy wondered how the oil from his chain saw might affect the taste of the turkey he'd just carved with it.
PRNewsFoto/Butterball, LLC
Another time, turkey expert Carol Miller said a dad-to-be called and said, "'I think my wife's in labor. The turkey's been thawing for four days. What do I do? So it's like, 'Take care of your wife. The turkey's OK.' Give us a call back when you get home."
PRNewsFoto/Butterball Turkey Company
Nicole Johnson, a Butterballer for 11 years, (not pictured), said it's "turkey all the time" at Butterball. Asked if she ever wishes for a ham sandwich said, "No. No. No. No. We love turkey. We love turkey."
Seen in this promotional photo, a turkey tutor, one of the experts at the Butterball Turkey Talk Line.
CBS/Butterball Turkey Company
On Thanksgiving, turkey expert Carol Miller and her friends will leave the cooking to others, but they'll be on the phones for eight hours. But they don't consider it a sacrifice.
Miller said, "You are walking into people's homes. You are walking into what is happening in their homes, so sometimes you feel like a guest at the dinner."
