Watch CBS News

Water Company Issues Mandatory Conservation For Norristown Area Customers

NORRISTOWN, Pa. (CBS) -- A company has issued a water advisory for several towns in Montgomery County.

Pennsylvania American Water is asking about 31,000 customers to conserve water because their plant is struggling to keep up with treatment after recent heavy rains.

The recent heavy rains created high turbidity (cloudiness) in the raw water supply and affected the plant's capacity to meet typical customer demand.

The communities impacted are as follows:

  • Norristown
  • Bridgeport
  • East Norriton Township
  • West Norriton Township
  • Upper Merion Township
  • Lower Providence Township
  • Plymouth Township
  • Whitpain Township
  • Worcester Township
  • Perkiomen Township

Customers are asked to limit their water use to essential purposes only until plant operators can resolve the issue. There are no health-related concerns with the water, however customers might experience low water pressure and/or discolored water.

There is currently no estimate when the treatment issues will be resolved and the plant returns to normal capacity.

Customers will be notified when the mandatory conservation notice is lifted, and updates will be provided through the Pennsylvania American Water website at, under the Alert Notifications section. For more information, contact Pennsylvania American Water's customer service center at 1-800-565-7292.

View CBS News In
CBS News App Open
Chrome Safari Continue
Be the first to know
Get browser notifications for breaking news, live events, and exclusive reporting.