Southwest Airlines Tests In-Flight Internet
This story was written by Staci D. Kramer.
A year after announcing its plans, Southwest Airlines is testing satellite-provided broadband on one plane in its fleet, expanding the number of places where fliers who like being offline will have one less excuse. The Dallas-based airline is working with Row 44, Inc., using one plane to trial the technology and plans to expand it to at least three more planes by March. Cost won't be an excuse eitherthe service is free during testing, which will go on while the FCC determines final approval. Last year Southwest said it expected to start a trial in the summer of 2008. Any WiFi-enabled device can be used. The first comment on the Southwest blog: a plea for mandatory headphones. Video demo after the jump.
*Yahoo* custom pages: Southwest has also partnered with Yahoo (NSDQ: YHOO) to provide customized in-flight homepages with destination-relevant content: a flight tracker with fly-over info illustrated by Flickr, weather, news, events, destination guides and more. The co-branded homepage also features Yahoo Games.
Possible revenue: Very hard to gauge at this point. A recent NYT story on in-flight WiFi went with some improbable numbers using American Airlines, which offers the service on 15 flights, and Delta Airlines as examples: "If all 150 passengers on a typical domestic flight were to buy three hours of time, that would mean an extra $1,500 or so in revenue per trip equal to selling several extra seats per flight." And if pigs could fly, they'd all sign up. The odds that everyone will buy the service are slim and the airlines don't get all the revenue. At best, this is an incremental revenue stream that will take a considerable time to be meaningful. Southwest may be on to something with the idea of free, similar to economy or boutique hotels that draw travelers with free internet while others persist in charging. In this penny-pinching time, it could be as much of a differentiation as no-charge luggage.
Photo Credit: Yodel Anecdotal
By Staci D. Kramer