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EzriCare recalls artificial tear drops after reports of vision loss and 1 death

EzriCare recalls eye drops linked to infections
EzriCare recalls eye drops linked to infections 00:24

Pharmaceutical company Global Pharma Healthcare has recalled its over-the-counter artificial teardrops over possible contamination after the Food and Drug Administration urged consumers to immediately stop using the product. 

The manufacturer is asking distributors to halt sales of the product, called EzriCare Artificial Tears Lubricant Eye Drops, and that retailers pull the product from shelves. Consumers should stop using it immediately.

Any consumer who uses the product risks contracting an infection that can cause blindness, the FDA said Friday. 

The FDA has linked multiple eye infections and one death to the use of  EzriCare Artificial Tears Lubricant Eye Drops. CBS Philadelphia

The Centers for Disease Control and Prevention on Thursday urged consumers to stop using the product, which is intended to relieve eye dryness and discomfort, as it investigates a "multistate cluster" of infections that testing has linked to the eye drops.

The CDC reported infections related to the artificial tears in 50 patients in 11 states. Most of the bacterial infections are resistant to antibiotics, according to the agency.

Results in some patients included "permanent vision loss resulting from ocular infection, hospitalization and [the] death of one patient with bloodstream infection," the CDC said, noting that the bacterial infections are often resistant to antibiotics.

The agency said it "recommends that clinicians and patients immediately discontinue" use of EzriCare until its probe and lab tests are complete. 

A spokesperson for the Washington State Department of Health told CBS News Friday in an email that the person who died was a Snohomish County man. However, the spokesperson noted that while the man "tested positive for Pseudomonas aeruginosa, and had used artificial tears," officials "have not confirmed that he used the EzriCare drops."    

Symptoms of an eye infection can include discharge, eye pain or discomfort, redness of the eye or eyelid, the feeling of something in the eye, as well as increased sensitivity to light or blurry vision, according to CBS Philadelphia

The FDA said consumers and patients should contact their physician or health care provider if they experience problems that may be related to using over-the-counter tear drops.

Consumers with questions about the recall can contact the distributors: Aru Pharma/Ezricare by phone at (518) 738-7602 or by email at, or DELSAM Pharma by phone at (866) 826-1309 or by email at from Monday to Friday, 11 a.m. to 4 p.m. Eastern time.

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