Creative Destruction and the Financial Crisis: An Interview with Richard Foster

Richard Foster, a McKinsey director from 1982 to 2004, is a coauthor of Creative Destruction: Why Companies That Are Built to Last Underperform the Market—and How to Successfully Transform Them. In that book, he and Sarah Kaplan argue that to endure, companies must embrace what economist Joseph Schumpeter called "creative destruction" and change at the pace and scale of the capital markets, without losing control over current operations. In a recent interview with the Quarterly, Foster offered his view of how the current financial crisis might change the business world and the capitalist system.

The Quarterly: How does your vision of creative destruction apply to today's situation?

Richard Foster: Let's start by looking back. In the 1970s, we had the "Nifty 50"—invulnerable companies that couldn't possibly lose, and of course they all did. It will be the same today; there will be surprising losers, and survival will come down to simple things, like cash and margins. If you're a low-margin company without a lot of cash or perhaps with too much leverage, you will not make it. Someone will figure out how to do better.

In the financial-services sector, the upheaval will create a new generation of leaders. Fifty years ago, we didn't have 8,000 hedge fund managers. Then somebody said, "We can go short as well as long; we have much better information than people did in the 1930s, and the information comes to us instantaneously rather than days after the event. We can make a lot of money modeling and leveraging that information." So the hedge funds were born. How many of those guys had been successful at mutual-fund management? I don't think any. They might have been commodity traders, but few were mutual-fund managers. Today, other kinds of people with no experience or expertise will challenge incumbents from outside the industry, and there will be a lot of them. Most of the challengers will fail, but a few will succeed, and they'll become the heroes of the next generation. If you had to bet on anything, that's it because that's what has happened in the past.

The Quarterly: Could you elaborate on this life cycle?

Richard Foster: In the book, Sarah Kaplan and I show that over the long term, the market performs better than companies do. There can be periods—5, 7, 10, even 15 years—when that isn't the case, but corporate performance always reverts to a lower level than the market because the economy is changing at a faster pace and on a larger scale than any individual company so far has been able to do without losing control. That's the challenge: to create, operate, and trade—to divest old businesses and acquire or build new businesses—at the pace and scale of the market without losing control.

The balance among creating, trading, and excelling operationally changes over time. When the economy is in a growth spurt, there's more creating. Few companies are trading very much and operations are fine. In those circumstances, the newer companies in the economy tend to outperform the index, and the older companies that are only focused on operations underperform the market.

As the market collapses, the weaker upstarts get squeezed out. The survivors are the cash-rich "operators," which perform at levels closer to the averages, which themselves are lower. Companies that operate well shine in down times, as they are now. Every investor on the planet is looking for companies that have cash left. The turmoil will clear away the weaker companies—the companies that have taken too much risk. This doesn't mean they're bad companies; it's just that they've taken on too much risk given their balance sheet resources.

The Quarterly: What happens then?

Richard Foster: New, young companies that have conserved cash and have solid and often expanding margins surge ahead. When this happened in the '70s, companies such as The Limited, The Gap, Home Depot, and John Malone's TeleCommunications Inc. sprung from the burned forest. After the crash of 1987, Microsoft, Oracle, and Amgen took off. Then in the '90s, we had the Internet companies. Creation will happen again and will again leave behind the big guys trying to rely solely on operations.

The Quarterly: To what extent is today's financial crisis different from earlier ones?

Richard Foster: The granddaddy of cycles in this economy is the equity premium, which is the difference between the longer-term total returns to shareholders and the supposedly risk-free debt rate. It is the premium the equity investor gets for taking the equity risk. Looking back, we can see seven great cycles. During the boom times, when the equity premium goes way too high, everybody hocks everything to get in on the game, and this creates the conditions for a crash. When the crash occurs, the politicians come in and say it was this or that person's fault. Then they create regulatory institutions, and virtually every one of those institutions—starting with the Federal Reserve, in 1913, as a result of the crash of 1907—has been quite productive for the nation in the longer term. This includes the formation of the Securities and Exchange Commission, in 1934; the Investment Company Act, in 1940; the beginning of the end of fixed commission rates in 1970; and the Sarbanes–Oxley Act, in the early 2000s.

• To read the full article on The McKinsey Quarterly, click here »