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Anyone who's had a customer complaint fall on deaf ears knows how frustrating it can be. But there's a new way to complain that could get you better results and it's as simple as sending a tweet.
A 29-year-old man was arrested for allegedly having sex with a 13-year-old he met through Facebook.
It's a disturbing trend that is being blamed for destroying marriages and ruining families. Experts say it starts as an innocent conversation, but evolves into a deep bond.
Rolling out part of his re-election platform, Gov. Rick Scott on Tuesday proposed offering a $10 million prize that would reward people who devise new technology to address challenges confronting Florida.
Facebook is expanding their privacy checkup tool and is taking other measures to help prevent over-sharing.
Going on a road trip? Here's a list of great tips to make your outing that much better.
Police have given a registered sex offender who was seen allegedly taking a photo of a 9-year-old girl, inside of a Publix supermarket, 30-days to find a new residence.
For Toby, it's a good day when he can just lounge in the sun. He's come a long way in the past two-weeks. He was hit by a car after learning how to open the front door.
A two-county chase came to a violent end early Friday morning when a suspect's vehicle careened into two cars which sent a total of four people to the hospital.
Naming a baby is no easy-feat. The Miami Seaquarium, following the birth of a dolphin at the park, launched a social media campaign in search of name—and a name has been chosen!
It's time to face the facts about our faces. We're seeing more of ourselves from different angles, what with selfies, facebook, face-time, Instagram and online dating websites. Apparently many of us aren't happy with the way we look. As CBS4's Rhiannon Ally explained, the "Facebook Facelift" is just one of the many cosmetic procedures that have skyrocketed along with social media.
A trial date has been set for a South Miami man accused of killing his wife and posting pictures of her body on Facebook.
Plenty of people on social media today refer to heavily-used sites, such as Instagram or Facebook, and spot someone wearing an outfit they have interest in, but have no way to go about locating where they can get their own.
Facebook has unveiled new "enforcement efforts" related to the sale of "regulated items," including guns, on its site.
A post on Facebook has cost a Miami teenager's father an $80,000 legal settlement.
Memorials are set for Briana Vega, the 12-year-old girl who bravely battled Leukemia for two years before losing that battle Monday.
A Miami Beach Senior High School graduate had long given up hope of seeing his class ring ever again after it was lost in Italy more than two decades ago. But John C. Sims high school graduation ring is finally heading home thanks to social media.
WhatsApp, the popular messaging service for smartphones that's being acquired by Facebook, will soon be offering a voice service.
Looking for a travel deal for the Spring or Summer? If so, you may want to check out Twitter and Facebook.
Facebook is buying mobile messaging service WhatsApp for up to $19 billion in cash and stock, by far the company's largest acquisition.
A well-known Miami DJ batting a mysterious infection has died.
Facebook is giving its users even more options to describe themselves, including the option to not just be female or male.
You wouldn't think twice about Googling information about your doctor, or dentist, but what if you found out they were also looking up information about you online?
The Miami Marathon and Half Marathon on Sunday was hailed as a huge success, with its 25,000 runners raising $10 million for charity. But there was disappointment for some of the competitors.
The Reel Miami Project is planned as a series of six short films, each featuring different out-of-town characters arriving in neighborhoods around Miami. Films for Miami Beach and Wynwood were released this week, with films featuring South Beach, Downtown Miami, Coral Gables and the Everglades set to follow.
Fans attending Sunday's FIFA World Cup match in Miami Gardens encountered gridlock, parking challenges and long walks as officials urged ticket holders to plan ahead.
Cape Verde's magical start to its first World Cup isn't over.
Police say officers responded to a report of a person carrying two large-edged weapons near a Miami Shores car dealership before an officer-involved shooting along Biscayne Boulevard.
Clearer skies returned to parts of South Florida on Sunday as wildfire smoke diminished, but firefighters remain on the front lines with no timeline for full containment.
Kyle Stowers homered and scored on Otto López's go-ahead double to lead the Miami Marlins to a 2-1 win against the San Francisco Giants.
Fans attending Sunday's FIFA World Cup match in Miami Gardens encountered gridlock, parking challenges and long walks as officials urged ticket holders to plan ahead.
Cape Verde's magical start to its first World Cup isn't over.
Police say officers responded to a report of a person carrying two large-edged weapons near a Miami Shores car dealership before an officer-involved shooting along Biscayne Boulevard.
George Pino is facing manslaughter and vessel homicide charges after the boat crash near Boca Chita Key in Biscayne Bay in 2022.
Clearer skies returned to parts of South Florida on Sunday as wildfire smoke diminished, but firefighters remain on the front lines with no timeline for full containment.
In courtroom testimony, Shandelle Maycock recounted the harrowing night her daughter was abandoned in the Everglades, describing the horrors they endured.
A former prison guard trainee has been sentenced to death for the 2019 execution-style killings of five women inside a Florida bank.
Florida coach Billy Napier is getting a fourth season to try to get the Gators back to their winning ways.
A Florida man has filed a federal lawsuit against Jacksonville sheriff's officers who severely beat him last year after he ran from a traffic stop.
The Marion County Sheriff's deputy told authorities that he accidentally shot and killed his girlfriend while cleaning his gun.
President Trump claims the problems with the Reflecting Pool in Washington are due to vandalism.
The Trump administration told a federal judge that the Kennedy Center is still weighing whether to offer a full slate of performances or more limited programming over the coming months.
The federal government awarded a company owned by a Trump donor $1.7 million to install a new water cleaning system for the Lincoln Memorial Reflecting Pool, records show.
The Altoids were a callback to a viral moment between former first lady Michelle Obama and former President George W. Bush.
"This is considered the world's most luxurious plane," the president said in front of the enormous new jet.
More than two decades after voters were promised a new facility to treat people with mental illnesses, rather than warehousing them in the county jail, the Miami-Dade County Commission gave final approval on Tuesday to open the Miami Center for Mental Health and Recovery.
There are seven Democrats in the race and whoever wins the primary in August will almost certainly be elected to Congress, since this is the most Democratic district in the state.
Democratic CFO candidate Annette Taddeo says she is running to strengthen oversight of Florida's insurance industry and better protect homeowners.
Miami-Dade Commissioner Oliver Gilbert says his record of delivering results sets him apart in the Democratic primary to replace retiring Rep. Frederica Wilson.
Florida House Speaker Danny Perez denied claims his nomination as U.S. ambassador to Brazil was tied to Florida's recent redistricting effort.
Gallup found that only 49% of Americans were "cost-secure" last year, with concerns about medical bills and prescription costs rising across income groups.
Dr. Peter Stafford was working with a missionary group in the Congo when he came down with the virus last month.
The FDA is moving ahead with a safety study of the abortion pill mifepristone, a senior FDA official confirmed to CBS News, a step that could create a path for the Trump administration to restrict access to the medication.
U.S. government plans to open a quarantine center for Americans exposed to Ebola on an air base in Kenya have been temporarily halted by a court order.
The head of the World Health Organization says Ebola has killed at least 7 people in Congo, but the U.N. agency says it knows the epidemic "is much larger."
AARP is sounding the alarm because it is so easy to fall for these schemes, but there are simple things everyone can do to protect themselves.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
Florida insurance policyholders could be seeing some form of relief in their wallets thanks to market reforms made statewide, Gov. Ron DeSantis said.
The company said Tuesday that 85% of its retail products and "nearly all" of its school offerings are already made without "certified colors."
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Claude Guillemot and a flight instructor were flying in a twin-motor Cessna 421 on Friday evening. An investigation into the crash is underway.
James Burrows directed more than 1,000 episodes of television, including every episode of the original "Will & Grace."
Record producer Tay Keith was found dead in his Nashville home by officers performing a welfare check, police said.
Many people are spending more time on screens, but also doing more physical activities, a new CBS News poll finds.
Lionel Messi tied the Men's World Cup goals record with his first World Cup hat trick as Argentina topped Algeria.