T-Systems To Manage Workstations Of French Firm
T-Systems, the Deutsche Telekom subsidiary with its United States headquarters in Rochester Hills, said it signed a five-year deal with France-based Gemalto to manage workstations in 40 countries across three regions -- Europe-Middle East-Africa, the Americas, and Asia.
This contract makes T-Systems responsible for managing and maintaining multiple services for the leader in numeric security, including centralized services for LAN and server management, international service desk with around-the-clock availability in eight different languages, field services in all Gemalto countries, global services including master management and software update, and France-based international governance.
The scope of the contract was initially limited to the three regions. Subsequently, T-Systems offered the customer a worldwide response solution. The company answered the Request For Proposal while competing against other important IT providers - with a worldwide response solution that the company had developed in-house in France.
"The issue is to provide high level and homogeneous support, wherever the user is based, through processes and tools unification with centralized governance,:" said Gemalto CIO Philippe Faure. "T-Systems provided the exact level of professionalism to answer our needs."
Deutsche Telekom is one of the world's leading integrated telecommunications companies with more than 129 million mobile customers, approximately 37 million fixed-network lines and 16 million broadband lines. The group provides products and services for the fixed network, mobile communications, the Internet and IPTV for consumers, and products and services for business and corporate customers.
Drawing on a global infrastructure of data centers and networks, T-Systems operates information and communication technology nal corporations and public sector institutions.
More a www.t-systemsus.com.
Gemalto is a digital security firm with more than 10,000 employees operating out of 75 offices in 41 countries.
Gemalto delivers on the growing demands of billions of people worldwide for mobile connectivity, identity and data protection, credit card safety, health and transportation services, e-government and national security. We do this by supplying to governments, wireless operators, banks and enterprises a wide range of secure personal devices, such as subscriber identification modules, Universal Integrated Circuit Cards in mobile phones, smart banking cards, smart card access badges, electronic passports, and USB tokens for online identity protection.
More at www.gemalto.com.
