Company Behind New CTA Transit-Debit Card Has Lowest Consumer Rating
Money Network, one of the company's behind the new Ventra transit and debit card, currently has an F rating with the Better Business Bureau. CBS 2's Dorothy Tucker reports.
Watch CBS News
Money Network, one of the company's behind the new Ventra transit and debit card, currently has an F rating with the Better Business Bureau. CBS 2's Dorothy Tucker reports.
A village snow plow crashed into a Pace bus, causing the vehicles to land in a yard of a home in north suburban Glenview Friday morning.
More Pace buses will be riding the shoulders of I-55 by next summer -- and could possibly be taking riders between the Loop and southwest suburbs middays, and on specials to White Sox and Bears games.
Pace is coming to the rescue of a number of CTA bus passengers who are about to lose their ride.
The new fare payment system starts next summer. You'll be able to pay with special Ventra cards or even use your own credit or debit cards that are equipped with special chips, so you can tap the cards to pay for a fare.
Better late than never. Pace soon will begin catching up with the CTA and Metra in delivering real-time arrival information to its bus stops.
Metra, the CTA and Pace have never had a fully compatible ticketing system, but technology may make it possible in time to meet a 2015 legislative mandate.
Pace has officially wedded itself to the Chicago Transit Authority's effort to allow riders to pay their fares using credit and debit cards, and eventually using smart phones.
When Regional Transportation Authority Chairman John Gates wrote last week urging the Chicago Transit Authority, Metra and Pace to work more closely together, he wasn't anticipating the collaboration that resulted.
The chairman of the Regional Transportation Authority is floating a proposal he says could save taxpayers as much as $150 million a year.
A House-Senate conference committee begins meetings next week on Capitol Hill to try to craft a new federal highway and mass transit program. On Wednesday, U.S. Sen. Dick Durbin came to Union Station in Chicago to collect ammunition for the Senate package.
It has been four months since Pace buses began roaring up and down the shoulders of Interstate 55, and the program is proving so successful that Pace is adding buses and extending one of the lines.
The victim, believed to be in his 60s, had both of his legs run over by the bus near Oak Park, an emergency official said.
When Metra fares increase Feb. 1, so will the price of the Link-Up Pass many Metra monthly ticketholders use to ride the CTA and Pace.
Twenty-four people were hospitalized after a Pace bus crashed into a building on Tuesday.
Effective today, the shoulders on the Stevenson Expressway are open to Pace buses.
In one week, Pace buses will begin using the newly-widened shoulders of the Stevenson Expressway.
Some extra drivers got on the Stevenson Expressway Monday morning, but their purpose is to help relieve congestion instead of adding to traffic troubles.
Football fans attending Sunday's Bears game against the Carolina Panthers have plenty of ways to get to the game -- including CTA, Metra, Pace and numerous parking lot options. The Bears host the Panthers at noon at Soldier Field.
Football fans attending Sunday's Bears game against the Green Bay Packers have plenty of ways to get to the game -- including CTA, Metra, Pace and numerous parking lot options. The Bears host the Packers at 3:15 p.m. at Soldier Field.
The CTA and Metra may be contemplating fare hikes and service cuts, but not Pace. Not only does the suburban bus agency hold the in its $194.5 million 2012 preliminary budget, unveiled Wednesday -- it adds service.
Twenty-three people were taken to area hospitals Tuesday afternoon after a Pace bus crashed in the Austin neighborhood.
Time is running out on the Seniors Ride Free passes that Chicago-area seniors have used on the CTA, Metra and Pace since 2008.
The Regional Transportation Authority will spend $435,000 in scarce funds to find out how pleased riders are with the CTA, Metra and Pace.
Don't be surprised when you see Pace buses driving along the shoulder of the Stevenson Expressway this fall.
Josh Jacobs pleaded no contest Thursday to misdemeanor battery and criminal damage charges; the NFL said it is reviewing the case under its personal conduct policy and Jacobs remains on the commissioner's exempt list.
A federal judge denied a motion to block the start of Illinois' medical aid in dying law from taking effect this weekend from a lawsuit filed by disability right advocates.
Police are searching for a group wanted for damaging multiple cars in Chicago's Kenwood neighborhood early Thursday morning.
Matt O'Shea, who has been the alderman of Chicago's 19th Ward for the last 16 years, is the latest to announce he is giving up his Chicago City Council seat after this term.
The Chicago Department of Public Health is warning commuters of a potential measures exposure at Union Station last month.
Matt O'Shea, who has been the alderman of Chicago's 19th Ward for the last 16 years, is the latest to announce he is giving up his Chicago City Council seat after this term.
The Supreme Court said Missouri must use a 2022 congressional map — not a new congressional map that favors Republicans — in the 2026 midterm elections.
Illinois Governor JB Pritzker excoriated the Republican midterm convention in Dallas at a Democrats' event in Texas Tuesday, calling it "a clown show" focused on President Trump while Americans are hurting.
A coalition of advocacy groups and a Democratic-led city filed a preemptive lawsuit seeking to block the Trump administration from deploying armed ICE agents to polling sites ahead of the midterm elections.
Illinois' legislature will once again soon find itself without a legislative inspector general. Michael McCuskey will resign that watchdog post amid criticism about his ability to handle investigations.
Nicor customers will get a break on their bills this fall after Illinois Attorney General Kwame Roul reached an agreement with the utility to cut $140 million from its requested rate hike.
Drivers in Chicago and beyond were paying the highest gas prices ever recorded for the Labor Day holiday as millions of Americans were making their way home on Monday.
Around 115 million domestic and international tourists visited Illinois last year, pushing visitor spending past $50 billion for the first time and generating more than $88 billion in total economic impact.
Illinois Attorney General Kwame Raoul filed a lawsuit Thursday against ABC Plumbing, Heating, Cooling & Electric Inc., alleging deceptive business practices.
Cook County homeowners are again facing a sharper increase in property taxes this year than businesses, the Office of Cook County Treasurer Maria Pappas announced Monday.
Cardinal Blase Cupich and a group of Catholic nuns have joined a federal lawsuit challenging Illinois' Medical Aid in Dying law, which is set to take effect in just over a week.
Flies have been everywhere this summer in the Chicago area, and some of them bite. But why is this happening?
Prime Healthcare is drawing criticism after announcing it will stop obstetrics services at three Chicago-area hospitals.
The Chicago Department of Public Health on Tuesday announced two human cases and one death from the West Nile virus in the city this year, and one of those two people has died.
The Jackson Chance Foundation supports the lives of families with babies in the NICU by removing the financial burden of finding parking near hospitals.
Plans for a new Chicago White Sox stadium in the South Loop have residents near the existing ballpark in Bridgeport concerned, not just because the team might be leaving, but also what might be coming nearby.
A new report from the University of Illinois Chicago said federal immigration enforcement led to $1.26 billion in unspent money at retail establishments and restaurants in Cook County.
Around 115 million domestic and international tourists visited Illinois last year, pushing visitor spending past $50 billion for the first time and generating more than $88 billion in total economic impact.
A new Whole Foods Market is coming to Chicago's Old Town neighborhood.
More than 100 Black-owned businesses were showcased at Soldier Field Sunday for Black on the Block.
The stage was set and the air was humid as rapper Ye, formerly known as Kanye West, took the stage for the first of two Chicago concerts at Soldier Field Thursday night.
James Fulton Engstrom, now a healthy teenager, was born without a pulse in 2010 — and his survival is the miracle the Catholic Church credited to Fulton Sheen's intercession, clearing the way for beatification.
The Met's decision to highlight the work by designer John Galliano sparked widespread controversy due to his history of antisemitic and racist comments.
The Edgewater Music Festival was under way this weekend on Chicago's north lakefront.
People around the world, including Chicago, continued to gather Wednesday to pay tribute to the late Dolly Parton.
Mostly cloudy and mild Thursday with highs in the 70s.
One Tail at a Time is looking for foster homes.
CBS News presents "Daughters of 9/11," here's a look inside the powerful stories of the women who lost loved ones 25 years ago.
The Rock Run Collection development is near I-80 and I-55.
A new era is beginning in Evanston, Illinois, as the Northwestern Wildcats football team prepares to move into the new Ryan Field in just under a month.
A 15-year-old boy is charged with multiple felonies for an April shooting that killed a Hyde Park Academy student and hurt a 16-year-old girl.
A 16-year-old boy died after being found shot in Grant Park's skate park in the South Loop Wednesday night, Chicago police said.
A federal judge denied a motion to block the start of Illinois' medical aid in dying law from taking effect this weekend from a lawsuit filed by disability right advocates.
Police are searching for a group wanted for damaging multiple cars in Chicago's Kenwood neighborhood early Thursday morning.
Matt O'Shea, who has been the alderman of Chicago's 19th Ward for the last 16 years, is the latest to announce he is giving up his Chicago City Council seat after this term.
Several lawsuits are challenging Illinois' medical aid in dying law that is set to take effect on Sept. 12, including one in federal court arguing the law discriminates against people with disabilities.
Back in 2023, ISP got a $10 million grant from the Illinois Secretary of State's Illinois Vehicle Hijacking and Motor Vehicle Theft Prevention and Insurance Verification Council.
Two years before dozens of decomposing bodies were found inside the South Chicago Chapel funeral home, police in nearby Evergreen Park found two bodies in the owners' minivan outside their home.
Hundreds of people are suing the Cook County Juvenile Temporary Detention Center, where they say they were sexually abused by staff. For the first time, survivors detailed their experience exclusively to CBS News Chicago.
Why has the family that runs South Chicago Chapel, where 56 decomposing bodies were found this month, never faced criminal charges, despite a history of mishandling human remains?
Josh Jacobs pleaded no contest Thursday to misdemeanor battery and criminal damage charges; the NFL said it is reviewing the case under its personal conduct policy and Jacobs remains on the commissioner's exempt list.
AL Central-leading Chicago (75-70) maintained a two-game lead over Cleveland, which lost at Baltimore.
The Brewers extend their NL Central lead to 10 games over the Cubs.
Milwaukee extended its NL Central lead to nine games over Chicago by coming from behind to defeat the Cubs for a second straight day.
Chicago's Kyle Teel hit his second homer in two games and singled. Munetaka Murakami struck out four times.
Police are searching for a group wanted for damaging multiple cars in Chicago's Kenwood neighborhood early Thursday morning.
Thieves stole three golf carts from the Billy Caldwell Golf Course on Chicago's Northwest Side early Thursday.
The parents of a man who was killed after being pushed out of a moving CTA Red Line train were speaking out on Wednesday about their devastating loss.
Valerie Percy, the 21-year-old daughter of then-U.S. Senate candidate Charles Percy, was brutally murdered in her family's home in the affluent North Shore Chicago suburb of Kenilworth in 1966. The case has never been solved.
Two Chicago men have been sentenced to more than 14 years in prison for carjacking a Chicago family at gunpoint in the backyard of their home in the Beverly neighborhood in 2023.