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Emotional video captures pilot thanking medical workers before flight

United Airlines pilot Jim Crail, who is married to a nurse, fought back emotions when he learned some of the passengers set to be on his flight were medical workers volunteering to help the coronavirus crisis in New York. A social media video shows Crail asking people at the airport to applaud the professionals. Kris Van Cleave reports on the touching moment, and on several carriers offering free flights to medical personnel.
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