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The next item on the list for Salesforce.com is marketing automation, an executive told me yesterday. The company currently makes on-demand software that lets salespeople manage leads, and recently set its sights on call center technology, as I reported yesterday. But while Salesforce sees huge g...
If your name isn't Google or Yahoo, being a search vendor is something like being a pro wrestler in the 1960s, with fervent but tiny crowds following you to dilapidated arenas in third-tier cities. Devotees of enterprise search insist that the technology will pay for itself, but the vendors are hard...
Intel threatens to pull AMD patent cross-licensing agreement; Nintendo beats patent challenge over analog joysticks; Discovery sues Amazon.com for alleged patent infringement by Kindle; Apple sends cease and desist letter to small company over trademark application; Psystar thumbs nose and releases another Mac clone model; and the SEC dropped its suit against McAfee's former general counsel for alleged illegal stock option backdating.
I've been asked by InformationWeek to put together and host a webcast called Escaping the Rock and Hard Place: Surviving & Thriving in a Time of Turmoil and Tight Budgets. It happens today at 2pm Eastern, 11am Pacific. It's for CIOs and other in-house technical executives. There's no charge.
Gaul may have been divided into three parts, but Salesforce.com sees the call center market as divided in two. However, it may not have territory to itself for long. Alex Dayon, senior vice president of the service & support business at Salesforce.com, told me the company sees the same dearth...
Last week, Microsoft CEO Steve Ballmer gave a one word answer, no, to the question of whether his company would buy the New York Times. The answer was as definitive as you can get, but might be as wrong-headed as many other decisions that management there has made over the last few years. But let's ...
Salesforce.com, the $1 billion vanguard of the software-as-a-service (SaaS) industry, is betting its next $1 billion in revenues will come from disrupting the call center industry. The company that declared death to on-premise software with SFA, its flagship on-demand customer relationship manage...
The industry has been closely monitoring the Tafas v. Doll (formerly Tafas v. Dudas) lawsuit over whether the U.S. Patent and Trademark Office would be able to make rule changes that would significantly limit patent applications. Today, the U.S. Court of Appeals for the Federal Circuit (CAFC) announced its ruling, and the net result won't leave any of the interested parties in unqualified cheer. That is because a split court agreed that the USPTO had the necessary authority to impose the rules, but that one was in conflict with existing patent law and that a lower court needed to review whether the drafting and review process had been proper.
SAP and Oracle both announced new components for their growing governance, risk and compliance (GRC) technology suit in the past 10 days. GRC applications are typically sold to public and large privately held companies, especially those operating in heavily-regulated industries, and are intended ...
Consolidation isn't just something that happens to physical things like data centers. It's also a phenomenon affecting financial services and other industries that are among the biggest consumers of IT products and services. Ivan Chong, general manager of Informatica's data quality business unit,...
When the rumor that IBM would acquire Sun hit yesterday's Wall Street Journal, you just know that many tech execs got a glint in their eye. Either they were at a big company that would have to protect its interests in the market or they worked at a small company that might be desperate for a way out of the cash burn rate death spiral. Whether or not IBM and Sun actually hit the altar is immaterial. A new wave of M&A mania is likely to start. But most of it is going to be desperation and futility.
IBM, said to be in talks to acquire Sun Microsystems, is showing that it will not be left behind in the battle for control of the data center, which is fast becoming the center of the IT universe. And it's becoming equally clear that the Armageddon in the data center will be winner-take-all. ...
There are many reasons why IBM would be interested in purchasing Sun. But one of the biggest is the color of money. When you go through the numbers, a Sun deal would not only be lucrative, but dirt cheap.
Today's Wall Street Journal story about acquisition talks between IBM and Sun may be surprising because of its suddenness. But on another, this is just another of the shakeups that will be happening because of underlying conditions in the tech industry. The result will be new alliances, former partners turning on each other, and uncertainty for vendors and buyers alike.
While most chief marketing officers say they plan to spend more money on marketing, or at least keep spending levels flat, CMOs in technology companies are cutting marketing spend. According to a survey of over 650 CMOs conducted by the 4,000-member Chief Marketing Officer Council, 62% of marketi...
President Trump says the U.S. is not engaged in any talks with Iran as the two countries remain locked in a standoff over the Strait of Hormuz after almost six months of war.
Rep. Byron Donalds won the Republican primary for governor and former Rep. David Jolly won the Democratic primary, The Associated Press projects.
President Trump said Tuesday that the U.S. and Canada have reached a last-minute agreement to pause the 50% tariffs.
GOP Sen. Ashley Moody and Democratic State Rep. Angie Nixon will face off in November after winning their primaries for U.S. Senate on Tuesday night, the Associated Press projects.
President Trump ordered the exercises be scaled back, citing what he said was a good relationship with North Korean leader Kim Jong Un and South Korea's refusal to join the U.S. war against Iran.
Brian Hickerson and his brother, Zach, made the 911 call that brought first responders to the apartment where Hayden Panettiere was found unresponsive.
The 35-year-old executive assistant to the president is a quiet but loyal force at President Trump's side.
"Today, Elwood and I lost a great friend and collaborator, and the world lost one of the most naturally innovative drummers and a great and true son of Texas," ZZ Top's Billy Gibbons said in a statement.
The Trump administration has been quietly deporting migrants from Mexico to Central America, despite the Mexican government's willingness to accept the return of all its citizens.
GOP Sen. Ashley Moody and Democratic State Rep. Angie Nixon will face off in November after winning their primaries for U.S. Senate on Tuesday night, the Associated Press projects.
Rep. Byron Donalds won the Republican primary for governor and former Rep. David Jolly won the Democratic primary, The Associated Press projects.
A NASA spacecraft circling the moon is providing the sharpest views yet of the crater carved by a crashing SpaceX rocket.
The USDA's own inspector general has repeatedly raised concerns about federal oversight of dog breeders.
Tupac Shakur's cousin said the autopsy photos made him feel "very angry, to say the least."
When inflation rises faster than workers' wages, it feels like they're getting a pay cut. Companies, meanwhile, benefit.
More than 7.2 million checks have been mailed so far, with millions more expected to go out this week, according to State Farm.
Companies that stood by their diversity efforts faced no detectable impact from investors or shoppers, researchers found.
The lawsuit accuses the social media giant of contributing to the youth mental health crisis by deliberately designing features that addict children to its platforms.
Five flavors of Outshine Fruit Bars sold nationwide were recalled because they may include glass, Dreyer's Grand Ice Cream said.
President Trump said Tuesday that the U.S. and Canada have reached a last-minute agreement to pause the 50% tariffs.
President Trump ordered the exercises be scaled back, citing what he said was a good relationship with North Korean leader Kim Jong Un and South Korea's refusal to join the U.S. war against Iran.
The Trump-backed incumbent has struggled to raise money for his reelection bid as the House Ethics Committee investigates numerous allegations against him.
GOP Sen. Ashley Moody and Democratic State Rep. Angie Nixon will face off in November after winning their primaries for U.S. Senate on Tuesday night, the Associated Press projects.
Rep. Byron Donalds won the Republican primary for governor and former Rep. David Jolly won the Democratic primary, The Associated Press projects.
In this interview from 2024, former pitching ace Tommy John talked with correspondent Faith Salie about the injury to his pitching arm he suffered in 1974, and about the innovative procedure (which came to be known as "Tommy John surgery") that rescued his career – and would prolong the careers of many more professional and amateur athletes since. [John died on Aug. 15, 2026 at age 83.]
U.S. kindergarten vaccination rates have declined again, with exemptions reaching a record high for the 2025-2026 school year
Health Secretary Robert F. Kennedy Jr.'s closed-door research has yet to produce evidence linking vaccines and autism.
Candice Davis' first pregnancy was going smoothly until she began feeling some nausea and pain one afternoon.
Some seriously ill patients improve on hospice. About 1 in 16 patients enrolled in hospice care lose eligibility as a result. Here's how to get appropriate care.
President Trump said Tuesday that the U.S. and Canada have reached a last-minute agreement to pause the 50% tariffs.
President Trump ordered the exercises be scaled back, citing what he said was a good relationship with North Korean leader Kim Jong Un and South Korea's refusal to join the U.S. war against Iran.
The Trump administration has been quietly deporting migrants from Mexico to Central America, despite the Mexican government's willingness to accept the return of all its citizens.
Ukraine targets Moscow with a huge wave of drones as Russia warns the U.K. will pay a price for supplying Kyiv with long-range weapons.
The guided-missile destroyer USS Benfold spent four days without power last month after a problem with its engineering, according to a spokesperson for the Navy's 7th Fleet.
"Today, Elwood and I lost a great friend and collaborator, and the world lost one of the most naturally innovative drummers and a great and true son of Texas," ZZ Top's Billy Gibbons said in a statement.
Brian Hickerson and his brother, Zach, made the 911 call that brought first responders to the apartment where Hayden Panettiere was found unresponsive.
Madonna leads all artists with 11 nominations at this year's MTV VMAs, and a full sweep would tie her with Beyoncé and Taylor Swift for the most VMA wins in history.
"CBS Mornings" revealed the nominees for three categories at this year's VMAs, including artist of the year.
Amazon Books editorial director Sarah Gelman joins "CBS Mornings" to discuss some of her favorite books coming to the big screen this year.
OpenAI has launched a chatbot marketed for teens that the company says will provide stronger protections as concerns over AI safety increase. Axios Chief Technology Correspondent Ina Fried joins "The Takeout" to discuss.
The lawsuit accuses the social media giant of contributing to the youth mental health crisis by deliberately designing features that addict children to its platforms.
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Artificial intelligence and the data centers powering the technology have become a flashpoint ahead of the 2026 midterm elections. Shira Ovide, a technology reporter for The Wall Street Journal, has more.
Popular American chat app Discord says it suspended livestreams in line with a Brazilian government order, amid fierce criticism over a 13-year-old girl's death.
July was the hottest month ever in the Lower 48 States – another escalation of our world into a hotter, more dangerous planet, where extreme weather events – such as heat waves, wildfires and hurricanes – will become more common and more extreme.
July was the hottest month ever in the Lower 48 States, breaking a record last set during the Dust Bowl – just another step in the escalation of our world into a hotter, more dangerous planet. Correspondent Jonathan Vigliotti talks with climate journalist Jeff Goodell and atmospheric scientist Maria Molina about how changes in Earth's climate are increasing the likelihood that extreme weather events – such as heat waves, wildfires and hurricanes – will become more common and more extreme.
A total solar eclipse was visible in parts of Europe for the first time since 1912. Rob Marciano reports.
A total solar eclipse turned day into night across a slice of Europe and North America on Wednesday, and put millions in unique contact with the heavens above. Meteorologist Rob Marciano reports from Spain.
Janna Levin, professor of physics and astronomy at Barnard College, joins CBS News to discuss Wednesday's total solar eclipse.
Meta is standing trial over claims that it intentionally designed its products to be addictive and therefore harmful to children. Lance Ulanoff, editor-at-large at TechRadar, joins "The Daily Report" to discuss.
Lindsay Clancy's former mother-in-law, Susan Clancy, took the stand Tuesday to offer testimony as Lindsay Clancy stands on trial for the killings of her three children. CBS News' Shanelle Kaul has more.
Philadelphia police are searching for a man in a horror mask resembling Chucky the doll who has been terrorizing locals. Lilia Luciano has more.
The alleged killer in the case of Jared Bridegan, a former Microsoft manager who prosecutors say was the victim of a murder for hire arranged by his ex-wife and her husband, is now on trial. Jason Allen has more.
A 24-year-old at Penn State University, described as the largest cocaine dealer on campus, has been arrested and charged. Meg Oliver has more.
A NASA spacecraft circling the moon is providing the sharpest views yet of the crater carved by a crashing SpaceX rocket.
The newly discovered object looks like a star the size of our solar system, but produces 100 billion times more energy than any star.
The only total solar eclipse of 2026 crossed the Northern Hemisphere Wednesday, with a path of totality across parts of Greenland, Iceland and northern Spain. See photos and video from the best viewing locations.
The Perseid meteor shower is the best viewing all year, according to NASA.
Researchers were able to peek at the sun's scorching surface with the help of the National Science Foundation's Daniel K. Inouye Solar Telescope, located on the island of Maui in Hawaii.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Sylvie Cachay was found dead in an overflowing bathtub at the exclusive Soho House in New York City on Dec. 9, 2010. A water leak at the hotel gave away a timeline that may have revealed her killer.
Summer is the time to enjoy live music, indoors and out. Scroll through our gallery of some of 2026's leading musical acts, featuring images by CBS News photojournalist Jake Barlow and photographers Ed Spinelli and Kirstine Walton.
The Obama Presidential Center, museum and library opens in Chicago with a star-studded grand opening ceremony and public watch party on Midway Plaisance.
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
A lawyer attracted unwanted attention outside Boston Federal Court following Lawrence, Massachusetts, Mayor Brian DePeña's arraignment last Friday. The mayor's attorney rear-ended a parked vehicle while attempting to leave the area and remarked that he would bring bodyguards with him next time. Prosecutors allege DePeña improperly used more than $1.5 million in COVID small-business loans.
A CBS News analysis finds crime in Washington, D.C., dropped to its lowest level since at least 2010 in the 12 months after President Trump declared a federal emergency and deployed the National Guard into the city. CBS News' Anna Schecter has more.
Oil prices on Tuesday reached their highest level since July as the war in Iran drags on without an end in site. CBS News national security analyst Aaron MacLean has more.
The head of the Justice Department's Civil Rights Division announced Monday that she's planning to deploy 1,000 federal monitors to polling places throughout the U.S. for the midterm elections. Jen Fifield, reporter for ProPublica, joins CBS News to discuss.
Meta is standing trial over claims that it intentionally designed its products to be addictive and therefore harmful to children. Lance Ulanoff, editor-at-large at TechRadar, joins "The Daily Report" to discuss.