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Nokia has lost its overall market share leadership in the worldwide smartphone segment to Apple, based on browser calls for mobile ads. Why is mobile ad share important? Because in the smartphone segment, the tail wags the dog -- apps drive customer loyalty more than hardware features -- and Gart...
In a telephone conversation today discussing Google's strategy for Google Apps, director of products Matt Glotzbach mentioned a new set of enterprise specific enhancements for contact management in Google Apps. This is significant because contact management, at least according to the users I've spoken with, has been considered a big weakness of the product line.
Apple is known for innovative design and great user interfaces. But quality assurance? Not so much. There's a new problem that has been appearing, this time in the latest iPhone 3GS. Overheating has been causing a number of white cases to discolor, even after the short time people have had them. But then, can you call a problem "new" when some number of iPhone users have dealt with it for two years?
Congrats to Eric Savitz at Barron's Tech Trader Daily for uncovering that Palm CFO Douglas Jeffries has been claiming to be a CPA, even though he hasn't been registered as such since 1984. But there is at least one other odditity at the moment: just who did he work for before joining Palm?
Hosting and cloud computing vendor Rackspace suffered an hour-long shortage yesterday, as my colleague Erik Sherman discussed. Erik quite correctly notes that cloud vendors have to overcome fears about cloud security and availability that are exacerbated by exactly this kind of incident. The sad ...
According to sister site CNET, hosting company Rackspace experienced an outage today. This is the type of incident that will have to become as uncommon as eggplants with wings before cloud computing can get the wide enterprise adoption that so many pundits and vendors insist is just around the corner.
We got the May job cut numbers from Challenger, Gray & Christmas, and announced job cuts hit a 15-month low. In high tech -- which we've been taking to be electronics, computers, and telecom, though there is undoubtedly some high tech falling unseen into other categories -- the announced cuts in June were down 56.3 percent compared to May, when the sector bucked the general trend and actually saw an increase in planned job cuts compared to the rest of the economy.
You may have heard about Dell's plan to develop a pocket-sized web device that would provide Internet connectivity but no cell phone service. Add the two of those statements together, and you get the real news: Google is officially in the wider device OS race.
There's no doubt that Facebook is developing a Web payment platform to rival those of Google, Amazon and eBay (PayPal). But Facebook may also be looking to crack one of the biggest nuts in the online payment world, which is mobile. Facebook spokesperson Kathleen Loughlin confirmed reports that the s...
Cisco is striving to redefine itself as a vendor connecting inner and outer clouds, thus reasserting its relevance in the context of a fluid Web-driven IT world increasingly dominated by the likes of Google, Salesforce, Oracle and IBM. It also hopes to parlay its legacy of infrastructure expertise i...
My colleague Michael Hickins and I have disagreed at times over whether companies like Google or Apple. My skepticism has never been one of simply product function or cost, but rather an issue of what it takes to provide what an enterprise IT customer looks for. Bernard Lunn at ReadWriteWeb has an interesting discussion of this in the context of enterprise customers often demanding on-premise deployment, rather than SaaS delivery. And in his reporting is a nugget that suggests an entirely new business model that I'm calling peer-to-peer enterprise computing.
Nokia is rumored to be planning to introduce a netbook in 2010 running on Google's Android operating system. I wonder how that would sit with Intel, with whom Nokia just got in bed. Do they have an open marriage? Phil Goldstein fingers Lazard Capital Markets analyst Daniel Amir as the source of t...
The U.S. Supreme Court made some important tech news today by refusing to hear two cases: one about a next generation digital video recorder, and another important patent case.
Wireless network operators have an unprecedented opportunity to jump off their churn and burn treadmill and create valuable and lasting relationships with end users, handset makers and application vendors and, if they really play their cards right, could even wean themselves off the handset subsidy ...
Here is a parable about Google that its executives seem to have forgotten: There once was a Web site so good that although all it ever did was send people away, they kept coming back, over and over and over again. Only to be sent away again. In fact, the only reason people keep coming back to this ...
