Call Kurtis: More Best Of 2010

We are taking a look at our favorite Call Kurtis stories from the year.  We are particularly proud of an investigation we started three years ago that finally led to change for the nation's forgotten veterans.

It began with an Air Force urn found in a storage locker.  Whoever rented the unit stopped paying for it, leaving the remains of James Leach abandoned and collecting dust.

"I saw a veteran and it touched me.  He needed to be taken care of," Says Jerry Petersen, the manager of the storage facility and a veteran himself.  He wanted to make sure this veteran received a proper burial.  "You don't leave a fellow service member behind."

Our investigation from 2007 revealed thousands of veterans' remains have been abandoned.  Some have no family and some are simply forgotten only to end up warehoused.

We profiled a start-up non-profit three years ago.  The Missing in America Project travels the country searching for remains of forgotten veterans.  And just this year a state law passed, making it easier for the group to carry out their mission.  They've properly interred more than a thousand veterans.

That law helped Petersen make sure Sergeant James Leach was forgotten no more.  The Missing in America Project strapped the urn to a bike and took it to a veterans cemetery outside Redding, where Leach was laid to rest next to other heroes in November.

"My spirits are riding high now because of it," says Petersen.

Then there was the story of a Folsom father who got Expedia to change a global policy.  After Mark Anderson's 16 and 12-year-old children became stranded in Richmond, Virginia for days.

"It' sickening to me," says Anderson of the ordeal.

Anderson booked the plane tickets over the phone with Expedia.  He told the agent, the ages of the kids but Expedia never told him Delta wouldn't let his kids fly the last leg of their trip without adult supervision.  They were stuck at an airport across the country, and he says Expedia didn't seem to care.

"His exact words to me were, 'too bad, too bad,'" says Anderson.

Expedia admitted to us this never should've happened.  They refunded Anderson the extra cost to get his kids home and changed their policy.  Because of our investigation Expedia no longer books flights for kids under the age of 15 unless they're traveling with an adult.

Finally, we had a case like we've never seen before.  A homeowner's fence was torn down and replaced.  Then she's billed for the work that she never asked for.

"I was angry and upset and I felt like he was taking advantage of me," Tammie Singh tells us.

She says she went to work one day and came home to find her side fence ripped out of the ground.  The contractor rehabbing the vacant house next door put up a new fence and demanded Singh pay $270.

"He goes, 'According to the good neighbor law, you're required to pay me for half of the fence,'" recalls Singh.

There's no "good neighbor law" and the Contractors State License Board says because Singh never asked for the work or signed a contract, she has no obligation to pay a dime.

"Hopefully it will send a message to everyone else that's out there and contractors out there not to take advantage of people," says Singh.

The contractor told us he "assumed" there was a good neighbor law and he thought his workers asked Singh about replacing the fence.