Are Sacramento's Parking Kiosks Too Tall For ADA Requirements?

SACRAMENTO (CBS13) — A man says Sacramento's parking kiosks are too tall for him to reach from his wheelchair.

For most people, paying for parking is a hassle, but not impossible. For Marco Rodriguez, his trip to a public parking lot off of Power Inn Road turned into an unexpected reality check.

"These are inaccessible and it makes it harder too, because when I turn around because of the bottom, it even pushes me further out," he said.

He's tried paying to park, but he says he couldn't see the screen from his wheelchair. He went outside for his meeting anyway and was greeted by a parking cop when he came out.

"I explained to him my situation that I can't see the monitor, and he told me well I can't reverse it," he said.

Disability guidelines for the kiosks say the kiosks must be no taller than 48 inches. The city issued a statement saying all of its pay stations are compliant with the Americans with Disabilities Act.

We measured the kiosk and it was 60 inches, or one foot too tall.

We also found several other kiosks in Downtown Sacramento that didn't meet the height requirements. The kiosks at Second and O streets measures 64 inches, including the height of the curb it's on. In the next lot over, 56 inches.

"I know it's a screen, but I can't see what's on there," Rodriguez said.

He plans to appeal and has asked his city councilman to help bring the kiosks up to code.

The city says it urges people with parking meters or kiosks to call 311.