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Leonard Sperandeo American Airlines' flight made an emergency landing in Wichita, Kansas. Everyone had to rebook their flights, but he said there was only one ticket agent for a line of 150 passengers.
When they alerted the airline, they were told a second room would cost hundreds more than the other couple was willing to spend, but Les says the airline refused to refund the other couple's airline tickets.
The new FICO credit score formula could raise your credit, but some are raising concerns before it's even launched.
No one likes being in a car wreck, but when a tow truck comes to your aid, what happens if they leave even more damage?
Donna Salierno said her credit card took away her reward points when she found a fraudulent charge. When the company wouldn't return them, it was time to Call Kurtis.
Someone called Travis Hausauer claiming they were from Pacific Gas & Electric and that they were on their way to the Squeeze Inn to shut off the gas.
Often when you buy something, there's a warranty. But when Louis Margolies said the three-year warranty for their recliners expired early, it was time to Call Kurtis.
Some cell companies want you to pre-pay for service, but Mary Kay Sager called Kurtis when her company refused to refund money she paid in advance.
Rose Sandoval said the refrigerator she bought two years ago has had to be fixed every couple months. Is it a lemon?
CBS13 has learned the dealership that sold the Acura, confused two Joyce Silva's. Acura of Pleasanton says it sold the car to Joyce F. Silva of Pleasanton, but registered it by mistake to Joyce S. Silva of Manteca who was in their database because she once bought a car from a neighboring Lexus dealership which shares a database.
Some of these infomercials lure you in, but Richard said this company then tried to sell her several other products when she placed her order. And that tied up her credit card for days.
Comcast has since admitted over a 2 1/2 year span between July 2010 and December 2012, it listed 74,000 unlisted phone numbers by mistake.
Angela Davidson says she was sold when the CarMax sales associate told her the 2010 Dodge Ram she was looking to buy passed the company's 125+ point inspection. Days later, when she called Dodge for help pairing her cellphone to the truck, she was surprised to learn it had an unfixed recall over a rear axle issue.
Six years after her husband, an army war veteran died, the V.A. took 9-grand out of Susan Goodwin's bank account. She says it happened without warning or explanation.
Jodi Johnson's Toyota Tundra was found abandoned and burned 40 miles from her Rio Linda home in Marysville. She says despite reporting it in June to her insurer Progressive, they still have not paid her claim.
Pakistan's prime minister said Sunday the U.S. and Iran had reached a deal that includes "the immediate and permanent termination of military operations on all fronts, including in Lebanon."
The shooting happened around 12:30 a.m. on the 500 block of Wisconsin Avenue, police said.
A man convicted on child molestation charges who was on the run after missing his sentencing hearing months ago was arrested in Arizona on Friday, authorities said.
U.S. Marine veteran Rory Nichols is on a mission to make waves in his community with new American flags waving in their front yards.
A Northern California McDonald's employee who was hospitalized with serious burns after officials say a coworker threw hot cooking oil on him released a video from his hospital bed thanking community members for their support.
The shooting happened around 12:30 a.m. on the 500 block of Wisconsin Avenue, police said.
Old Sacramento is one of the city's top tourist attractions, but finding a way to enjoy the water can be a challenge. A new business is now making a big splash in the area.
An arrest has been made in a hit-and-run in Sacramento's Oak Park neighborhood that killed a child and left her father with serious injuries, officials said on Friday.
Several families have secured shelter while advocates say others remain unhoused a week after the City of Sacramento transitioned from its Motel Shelter Program to an Emergency Shelter Vouchers for Families program.
An arrest has been made after a man was killed in a weekend shooting at an Arden-Arcade business, officials said on Tuesday.
The utility said it is monitoring a wind event forecast to hit the region by Wednesday for expected public safety power shutoffs.
A California couple was injured after discovering their dogs were fighting a bear in the Mammoth Lakes area earlier this week, police said.
Three U.S. citizens, including two California residents, have been arrested by the FBI in connection with an alleged plot to support ISIS.
A series of offshore earthquakes shook near California's North Coast early Wednesday morning.
A massive search effort is ongoing for a man missing since Memorial Day weekend in the Desolation Wilderness near Lake Tahoe.
Willi Castro had seven RBIs, Hunter Goodman got five hits and the Colorado Rockies set a franchise record for runs in a 23-9 victory over the Athletics on a 101-degree afternoon at Las Vegas Ballpark.
Logan Webb and Caleb Kilian combined on a seven-hitter and the San Francisco Giants beat the Chicago Cubs 5-1 to avoid a series sweep.
Pete Crow-Armstrong homered on the first pitch of the game and the Chicago Cubs hit two more home runs in a 6-1 victory over the San Francisco Giants on Saturday night.
The New York Knicks captured their first NBA championship since 1973 with a 94-90 win over the San Antonio Spurs in Game 5 of the NBA Finals on Saturday night.
Former All-Pro San Francisco 49ers linebacker Aldon Smith died at the age of 36, the team said on Saturday.
The U.S. military has killed Niño Guerrero, the alleged leader of Venezuela-based gang Tren de Aragua, President Trump announced Friday.
Paramount Skydance's $110 billion acquisition of Warner Bros. Discovery would not harm U.S. consumers or weaken competition, DOJ antitrust enforcers said.
A federal appellate court denied a last-minute attempt by the Trump administration to stop the removal of President Trump's name from the Kennedy Center on Friday.
The Pentagon on Friday released a new group of documents and videos related to UFOs, or UAPs, with 72 more documents, images and recordings.
Voters in California may decide this fall on a proposal that would make tax increases on high-income earners to fund education permanent, officials said.
WHO chief Tedros Adhanom Ghebreyesus says risks from the Ebola outbreak in Congo and Uganda are "high at the national and regional levels, and low at the global level."
The cruise ship hit by a deadly hantavirus outbreak has docked at the Dutch port of Rotterdam for disinfection, wrapping up a troubled journey that put world health authorities on alert.
At least 80 deaths have been reported in a new Ebola disease outbreak in Congo and Uganda, authorities said.
Dr. Tracy Beth Høeg, leader of the Food and Drug Administration division responsible for regulating prescription and over-the-counter drugs, is leaving her post, a senior FDA official confirmed.
A West Park High School sophomore is celebrating the end of the school year and a second chance at life after suffering a sudden cardiac arrest during band class last month.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Crews are battling a vegetation fire that was threatening structures near Camanche Reservoir in California's San Joaquin Valley, officials said Wednesday evening.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Here's a look at the weather forecast Sunday afternoon.
U.S. Marine veteran Rory Nichols is on a mission to make waves in his community with new American flags waving in their front yards.
Sacramento police said a 16-year-old was killed in a shooting early Sunday.
Here's a look at the weather forecast Saturday evening.
Old Sacramento is one of the city's top tourist attractions, but finding a way to enjoy the water can be a challenge. A new business is now making a big splash in the area.