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Viewer Erin Stover says her cell service started getting spotty a year ago. She says some calls just won't go through and she's experienced up to three dropped calls a day.
A black lab named Hilton keeps James Malone safe when he's out. Blind his entire life, James says he's always been able to take his service dog into restaurants. When James and his family walked with Hilton into Sun Sky Indian Restaurant in South Sacramento, he says the manager kicked them out.
In the heart of fire season, a Call Kurtis Investigation has uncovered the same types of explosives that are used for target practice have sparked California wildfires. Our undercover investigation found it's not hard to find these products, and you can buy as many as you want.
Just a week after her fiance's death, Amanda said she called wedding venue owner to cancel. Amanda said he told her he would work to give her money back – only if he could rebook her date.
Despite California's law that says gift cards don't expire, a college grad learned she could not use her $75 gift certificate to a Sacramento spa she's enjoyed.
Alex transferred all his financial aid into Google Wallet, a mobile payment system. Then, without warning, Google Wallet closed his account and Alex was cut off from his money.
CBS13 ran an experiment, inviting two victims of identity theft to our station, where we asked which security questions they are asked the most. Luanne and Leah both said they're commonly asked their mother's maiden name and their birth date. We managed to pull up those answers online for each of them in just seconds.
Food products for sale are packaged with a printed weight or size -- the minimum amount that's supposed to be in the container for customers. But how do you know that printed label is accurate?
A new state bill that would simplify terms for pet insurance policies is advancing through the state legislature, aiming to keep the $750-million industry on a shorter leash.
In January, Amanda's fiancé, Bryson, was killed trying to cross I-80 after his car broke down. CBS13 was on scene the day of the tragic accident.
Liz Perry used her home warranty to fix her microwave, but when repairman left a giant hole in her kitchen, it was time to Call Kurtis.
Jamie Meredith said FedEx damaged her antique chair and wouldn't pay her insurance claim. "It looks like someone threw it," she said.
Ernie Hills of Sacramento says when his stove quit working, Colonial Home Warranty offered him a $35 buyout, saying the expensive part wasn't available.
Jay agreed, so Tim sent him half the money, $1050, via PayPal. But, he said the person on the other end of the emails quit responding, and Tim thought he was out his money,
Property owners across Rancho Cordova are finally getting their refund checks after a Call Kurtis investigation uncovered a fire district planned not to return $1.3 million in taxes collected illegally.
