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Marsha Kirby said someone stole the brass name plate right off her mother's crypt. When the cemetery demanded $1,600 to replace it, it was time to Call Kurtis.
You may get a good deal on generic brand TV's, but James says you should be careful of these door busters. Some of these low end TV's are only produced for Black Friday as confirmed to us undercover by a Best Buy worker.
The people who live at Tapestri Square on U Street want to know why the City of Sacramento is charging them $10.35 a month for a yard waste container. They say they don't have yards.
The California Highway Patrol had it towed to City Wide Towing of Lodi where she learned, she'd have to pay more than $300 to get it out. If she couldn't come up with that money, it would cost $50 a day to store it.
Weeks after his death, she realized Sutter Memorial Hospital made a mistake marking his death on his death certificate as July 14th, instead of July 15th.
Talley Soriano was excited to find a 49ers ticket for the Thanksgiving Day game against the Seattle Seahawks. After she bought it, she called Ticketmaster, the company behind the ticket exchange. It was only then that she realized her seat wasn't inside Levi Stadium – it was actually a parking spot outside.
CBS13 found videos of cracked GM dashboards, and dozens of crashed dashboard complaints online from across the country involving GM Avalanches, Suburbans, Tahoes, Yukons, Silverados and Sierras.
"Is this a camera or something" our undercover producer asked a Chili's server. "Oh no, it's not," she answered. Despite what the Chili's server is telling our producer, there is a camera on the restaurant's tablet on the table.
United Airlines wouldn't let 11-year-old Adam Handal onto a plane with his 15-year-old sister -- even though the airline booked them both their flights over the phone!
Working to restore his 1968 Firebird, Tony Mayorga was among the first to pre-order a 60's style black and yellow California license plate, when the DMV announced in 2013 they may bring back the legacy plates.
Lakisha Green said a smog station took her money, but didn't do the whole smog test. When she said they refused to refund her money, it was time to Call Kurtis.
I decide to test it out with my own house key. San Francisco based KeysDuplicated.com requires you to upload images from the front and back of the key. The cost is $6 for the first key which you can pay by credit card. Within three days, my key arrives. I test it out with my home, and it let me in with no problem.
Consumers rent safe deposit boxes to keep important things safe -- but Prasad said the key didn't work, and when Chase drilled it open, her jewelry wasn't there.
Sanchez filed a police report and alerted Avis. She had piece of mind knowing she paid Avis extra for the loss damage waiver that gives you extra protection when you rent a car. She says with no explanation Avis billed her nearly $6,000. Because she used a debit card, they plucked $3,200 of it straight from her bank account, leaving this single mom of four no way to pay her rent.
Robert Oates said Massage Envy told him he can't access his 35 massages unless he pays to become a member again. A Call Kurtis Investigation found as many as 130,000 Californians, like Robert, involved in a class action lawsuit filed against Massage Envy.
