Watch CBS News
Robert said a AAA rep told him his membership included covered trip interruption and delay coverage, and that the would reimburse him up to $1500 for accommodations, meal expenses and the cost of substitute transportation. But when he submitted his receipts to AAA, the company rejected his claim. Robert said he had to wait three days to get the tire fixed. So, he submitted receipts to AAA for his hotel and meal costs – a total of $695. But AAA rejected his claim.
Lee claims his Orangevale home has had sewage backups in the yard at least twice a year since he bought the place nine years ago. Now he says it's happening twice a month forcing him to pay plumbers thousands.
Teresa Shepard said she won $5,000 playing a Publisher's Clearing House game, but the company claimed the win was a malfunction. So, does that mean they don't have to pay?
Annie and her husband William were married on September 1st, 2013. A year and a half later, they said their wedding photographer still hasn't delivered two albums and a framed photograph.
While playing soccer in 2013 Anibal Rubina dropped dead, "I took a run, I just boom I fell down on the ground," said Anibal.
The liquid nicotine used in e-cigarettes come in flavors like watermelon and banana split, and some kids think it is candy. Now lawmakers are pushing to make sure the packaging is child safe.
Approaching what could be a bad fire season residents in the foothills are finding out they may not have home insurance for long.
At the end of the school year, Caitlin's mother Elizabeth Perkey says ABC School Portraits which is contracted by the school, has told them time and time again that they'll get the pictures in two weeks. After waiting for the photos since last year Elizabeth says "they could have arrived by Pony Express."
Joan says she was told she had to contact American Airlines for help considering it and U.S. Airways merged but she says American never responded.
Nancy could not call out, because she said someone stole the phone number she's had for 25 years. She said the man on the other end explained to her that he had requested it from his phone carrier Comcast – and got the phone number.
Marilyn Penko was quoted $212 online for her iPad 3. She said she sent it in to Cash For Laptops, but then she got an e-mail saying, they'd only be sending her $31.
Just hours after being dropped off at the groomer, VIP Pets in Marysville, Vanessa's cat Sandy was dead. She said the groomer told her the cat simply became unresponsive and died. But, Vanessa is not sure she buys that explanation.
Pat Rocca has a pigeon problem. The birds have left her walkway stained, feathers stuck to the house and their droppings are everywhere. She paid Albert Filmore $680 to clean up the mess and prevent them from coming back, but says the company didn't finish the job.
Brittany West said she found out by word of mouth Wisteria Gardens in Elk Grove was shutting down for not having the right permits. She says five months out from her big day marrying her fiancé Javier, she saw a Facebook post saying Wisteria Gardens was having problems.
According to attorney Jacqueline Siemens, the legislature saw a need to protect consumers. If you buy from a breeder, defined in California as someone who in a year sells at least twenty puppies or three litters, you have rights if a dog becomes sick within the first 15 days.
It was a busy day at the Sacramento McClellan Airport's tarmac as dozens of planes, helicopters and other aircraft made their way to the Hawk Fire burning near Reno, Nevada.
A 68-year-old French tourist died in Death Valley National Park last week after becoming trapped in 116-degree temperatures.
Shifting winds challenged firefighters battling the out-of-control Hawk Fire in Reno, Nevada, that was keeping tens of thousands of people evacuated.
The fire apparently began Saturday and grew significantly throughout the day, fueled by strong, gusty winds, low humidity and dry vegetation.
Researchers and disability rights advocates warn that the dismantling of the Education Department and its erosions of civil rights oversight risk widening the disparities autistic children face.
The stabbing happened in the 1100 block of 21st Street, around 2 a.m.
Nearly a third of Sacramento's serious crashes are linked to drivers running red lights, city officials say. Now, the city is considering bringing back red-light enforcement cameras, two years after its previous program was shut down.
The program, funded by the community walking and biking safety group North Natomas Jibe, claims it can make a bike as good as new.
A former president of Telemundo 33 in Sacramento was among seven people killed Wednesday when a helicopter crashed in a remote area of northern Kenya, the news station confirmed.
College researchers studying public health say they found prohibited intoxicating products being sold at more than half of the Sacramento smoke shops they surveyed this summer.
California lawmakers could pass a first-in-the-nation ban on social media accounts for children under 16 and add $1 million fines on the tech industry.
The agency issued multiple citations and penalties to a backcountry guide company involved in California's deadliest avalanche earlier this year near Lake Tahoe.
For California's craft distilleries, the ability to ship directly to customers has become an important way to reach consumers beyond their tasting rooms and local restaurants.
State Sen. Aisha Wahab holds a narrow lead over BART director Melissa Hernandez in the race to replace former Rep. Eric Swalwell in California's 14th Congressional District.
California lawmakers are weighing whether to take action after videos surfaced showing an electric-shock glove that may soon be used as part of federal immigration enforcement.
Max Muncy hit a go-ahead solo homer in the seventh inning and the Athletics rallied from a six-run deficit to beat the Houston Astros 7-6 on Sunday.
The Red Sox came back to win and complete a three-game sweep of the Giants after falling behind, 3-0, early.
Athletics shortstop Jacob Wilson was placed on the 10-day injured list because of a dislocated left shoulder.
The Athletics' stadium on the Las Vegas Strip is taking shape with the addition of a second steel truss arch.
Jacob Cowing returned a punt for an 83-yard touchdown, Eddy Pineiro kicked a pair of field goals and the San Francisco 49ers beat the Los Angeles Chargers 41-17 on Thursday night in a preseason game.
Researchers and disability rights advocates warn that the dismantling of the Education Department and its erosions of civil rights oversight risk widening the disparities autistic children face.
California lawmakers could pass a first-in-the-nation ban on social media accounts for children under 16 and add $1 million fines on the tech industry.
The U.S. and Canada have wrangled for decades over trade, and somehow, they still managed to remain friends, allies and trading partners.
In what has become a debate garnering national attention over whether standardized testing should continue to be administered in schools, California legislators are urging the state's public universities to reconsider their policies on SAT and ACT scores.
Chief Justice John Roberts issued a stay that will remain in place until the Supreme Court takes further action.
Moderna and Merck announced study results that reflect a "landmark moment" in treatment for one of the deadliest forms of skin cancer.
Multiple unpermitted street food vendors in Fairfield were cited for violations last week after inspections found them selling food unsafe for public consumption, authorities said.
The Social Security Administration is expanding its list of diseases and other health conditions that may qualify for accelerated approval of disability benefits.
In a wide-ranging interview with the CBS News partner BBC News, Hunter Biden grew emotional as he discussed his father's condition, describing it as very sad to watch.
Two Michigan residents who had "significant underlying health conditions" have died after contracting cyclosporiasis, the Michigan Department of Health and Human Services said.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
An evacuation order for the Ross Fire in Calaveras County was downgraded as crews stopped the forward progress.
The evacuation order and warning were lifted for the Clover Fire in the Alta Sierra area in Nevada County on Friday afternoon.
Evacuation orders have been lifted for a wildfire that ignited east of Mountain Ranch in Calaveras County on Thursday, officials said.
An evacuation warning for a wildfire burning in the Tahoe National Forest was lifted as containment increased to 55%.
A fire in the area of Yuba Ridge Drive near Nevada City forced an evacuation order and warnings.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
A search is on for an inmate who escaped custody from a Marysville hospital room and has not been located, authorities said.
People in the Sacramento area watched dozens of aircraft take off to battle the Hawk Fire.
Here's a look at the weather forecast Sunday evening.
California lawmakers could pass a first-in-the-nation ban on social media accounts for children under 16 and add $1 million fines on the tech industry.
About 37,000 customers across the Truckee and North Lake Tahoe region are without power Saturday night after transmission lines were de-energized due to the Hawk Fire in Nevada.