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Robert said a AAA rep told him his membership included covered trip interruption and delay coverage, and that the would reimburse him up to $1500 for accommodations, meal expenses and the cost of substitute transportation. But when he submitted his receipts to AAA, the company rejected his claim. Robert said he had to wait three days to get the tire fixed. So, he submitted receipts to AAA for his hotel and meal costs – a total of $695. But AAA rejected his claim.
Lee claims his Orangevale home has had sewage backups in the yard at least twice a year since he bought the place nine years ago. Now he says it's happening twice a month forcing him to pay plumbers thousands.
Teresa Shepard said she won $5,000 playing a Publisher's Clearing House game, but the company claimed the win was a malfunction. So, does that mean they don't have to pay?
Annie and her husband William were married on September 1st, 2013. A year and a half later, they said their wedding photographer still hasn't delivered two albums and a framed photograph.
While playing soccer in 2013 Anibal Rubina dropped dead, "I took a run, I just boom I fell down on the ground," said Anibal.
The liquid nicotine used in e-cigarettes come in flavors like watermelon and banana split, and some kids think it is candy. Now lawmakers are pushing to make sure the packaging is child safe.
Approaching what could be a bad fire season residents in the foothills are finding out they may not have home insurance for long.
At the end of the school year, Caitlin's mother Elizabeth Perkey says ABC School Portraits which is contracted by the school, has told them time and time again that they'll get the pictures in two weeks. After waiting for the photos since last year Elizabeth says "they could have arrived by Pony Express."
Joan says she was told she had to contact American Airlines for help considering it and U.S. Airways merged but she says American never responded.
Nancy could not call out, because she said someone stole the phone number she's had for 25 years. She said the man on the other end explained to her that he had requested it from his phone carrier Comcast – and got the phone number.
Marilyn Penko was quoted $212 online for her iPad 3. She said she sent it in to Cash For Laptops, but then she got an e-mail saying, they'd only be sending her $31.
Just hours after being dropped off at the groomer, VIP Pets in Marysville, Vanessa's cat Sandy was dead. She said the groomer told her the cat simply became unresponsive and died. But, Vanessa is not sure she buys that explanation.
Pat Rocca has a pigeon problem. The birds have left her walkway stained, feathers stuck to the house and their droppings are everywhere. She paid Albert Filmore $680 to clean up the mess and prevent them from coming back, but says the company didn't finish the job.
Brittany West said she found out by word of mouth Wisteria Gardens in Elk Grove was shutting down for not having the right permits. She says five months out from her big day marrying her fiancé Javier, she saw a Facebook post saying Wisteria Gardens was having problems.
According to attorney Jacqueline Siemens, the legislature saw a need to protect consumers. If you buy from a breeder, defined in California as someone who in a year sells at least twenty puppies or three litters, you have rights if a dog becomes sick within the first 15 days.
Sol Blume, an R&B music festival in Sacramento that's been postponed several times, is still causing headaches for some ticket holders awaiting refunds.
For children facing cancer and other serious medical conditions, a hospital stay can be especially difficult. But at hospitals across Northern California, one familiar superhero is helping bring some joy to kids who need it most.
Friends and family gathered for the funeral of Shalini Thakur, 38, in Sacramento on Monday, nearly a week after she was shot and killed by her alleged stalker.
California Gov. Gavin Newsom told CNN's Jake Tapper that he would not seek the White House in 2028 if former Vice President Kamala Harris decides to run for president.
Sacramento police are searching for an e-bike rider who led officers on a chase Tuesday afternoon before getting onto Highway 99 and escaping.
Sacramento police are searching for an e-bike rider who led officers on a chase Tuesday afternoon before getting onto Highway 99 and escaping.
Sol Blume, an R&B music festival in Sacramento that's been postponed several times, is still causing headaches for some ticket holders awaiting refunds.
Concert-goers arrived in Downtown Sacramento on Saturday expecting a day of reggae, hip-hop and food vendors. Instead, they found an empty park.
Friends and family gathered for the funeral of Shalini Thakur, 38, in Sacramento on Monday, nearly a week after she was shot and killed by her alleged stalker.
Twenty-five years after 343 firefighters died rushing into the Twin Towers on Sept. 11, 2001, a group of Sacramento high school students climbed 63 flights of stairs Friday to honor their sacrifice.
California dairy farmers are bracing for another economic hit as the escalating U.S.-Canada trade war brings new tariffs on American dairy products.
Thousands of Pacific Gas and Electric customers across Northern California had their power restored after the utility cut off power because of the risk of wildfires on Saturday.
The former Lake County public works director died in a crash along Highway 20 in Colusa County on Friday, authorities said.
A California law aimed at phasing out the sale of certain single-use propane cylinders will not take effect as planned after the Trump administration determined the state law is preempted by federal regulations.
A Homeland Security social media post targeting a specific group of commercial truck drivers is drawing criticism from California Gov. Gavin Newsom and a Central Valley trucking leader, who says legitimate safety concerns are being used to target an entire community.
Lawrence Butler hit a two-run drive off Andrés Muñoz in the ninth inning for his second home run of the game as the Athletics overcame a four-run deficit and beat Seattle 8-7, leaving the Mariners five games back in the AL West with 12 to play.
Manny Machado hit a two-run homer and the San Diego Padres ran their winning streak to seven games with a 6-4 victory over the San Francisco Giants on Sunday night.
San Francisco's Rafael Devers' season is over and he may have surgery for a core muscle injury.
Despite the final score, this one wasn't easy; the Americans faced their biggest deficit in the tournament in a long time.
Randy Arozarena hit one of Seattle's five home runs in a 19-1 shellacking of the Athletics, the Mariners' biggest ever margin of victory.
California Gov. Gavin Newsom told CNN's Jake Tapper that he would not seek the White House in 2028 if former Vice President Kamala Harris decides to run for president.
A U.S. enforcement push, dubbed "Heartland fraud surge," probed losses involving the Paycheck Protection Program and Economic Injury Disaster Loan program.
A trespasser was reported at former Vice President Kamala Harris' Malibu, California, home.
A California law aimed at phasing out the sale of certain single-use propane cylinders will not take effect as planned after the Trump administration determined the state law is preempted by federal regulations.
One Canadian whiskey maker has found a workaround to Trump's Canadian alcohol ban.
For children facing cancer and other serious medical conditions, a hospital stay can be especially difficult. But at hospitals across Northern California, one familiar superhero is helping bring some joy to kids who need it most.
Affordable Care Act recipients in 30 states are set to receive the $500 checks starting in October. Here's why.
Yolo County has reported its first death from West Nile virus this year as health officials say mosquito activity increases across the county and throughout California.
Stanislaus County has reported its first human case of West Nile virus for 2026 as the number of cases in California surges compared to recent years.
Moderna and Merck announced study results that reflect a "landmark moment" in treatment for one of the deadliest forms of skin cancer.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The Lucas Fire burning in the Potter Valley area of Mendocino County, right at the Lake County border, has prompted an evacuation order.
Two firefighters were injured while battling a wildfire in California's Mariposa County that prompted evacuation orders and road closures.
An evacuation order for the Ross Fire in Calaveras County was downgraded as crews stopped the forward progress.
The evacuation order and warning were lifted for the Clover Fire in the Alta Sierra area in Nevada County on Friday afternoon.
Evacuation orders have been lifted for a wildfire that ignited east of Mountain Ranch in Calaveras County on Thursday, officials said.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Melissa May reports.
Find out what kind of weather we're expecting this week.
Kayla Moeller reports.
Carmela Karcher reports.
Nina Burns reports.