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Robert said a AAA rep told him his membership included covered trip interruption and delay coverage, and that the would reimburse him up to $1500 for accommodations, meal expenses and the cost of substitute transportation. But when he submitted his receipts to AAA, the company rejected his claim. Robert said he had to wait three days to get the tire fixed. So, he submitted receipts to AAA for his hotel and meal costs – a total of $695. But AAA rejected his claim.
Lee claims his Orangevale home has had sewage backups in the yard at least twice a year since he bought the place nine years ago. Now he says it's happening twice a month forcing him to pay plumbers thousands.
Teresa Shepard said she won $5,000 playing a Publisher's Clearing House game, but the company claimed the win was a malfunction. So, does that mean they don't have to pay?
Annie and her husband William were married on September 1st, 2013. A year and a half later, they said their wedding photographer still hasn't delivered two albums and a framed photograph.
While playing soccer in 2013 Anibal Rubina dropped dead, "I took a run, I just boom I fell down on the ground," said Anibal.
The liquid nicotine used in e-cigarettes come in flavors like watermelon and banana split, and some kids think it is candy. Now lawmakers are pushing to make sure the packaging is child safe.
Approaching what could be a bad fire season residents in the foothills are finding out they may not have home insurance for long.
At the end of the school year, Caitlin's mother Elizabeth Perkey says ABC School Portraits which is contracted by the school, has told them time and time again that they'll get the pictures in two weeks. After waiting for the photos since last year Elizabeth says "they could have arrived by Pony Express."
Joan says she was told she had to contact American Airlines for help considering it and U.S. Airways merged but she says American never responded.
Nancy could not call out, because she said someone stole the phone number she's had for 25 years. She said the man on the other end explained to her that he had requested it from his phone carrier Comcast – and got the phone number.
Marilyn Penko was quoted $212 online for her iPad 3. She said she sent it in to Cash For Laptops, but then she got an e-mail saying, they'd only be sending her $31.
Just hours after being dropped off at the groomer, VIP Pets in Marysville, Vanessa's cat Sandy was dead. She said the groomer told her the cat simply became unresponsive and died. But, Vanessa is not sure she buys that explanation.
Pat Rocca has a pigeon problem. The birds have left her walkway stained, feathers stuck to the house and their droppings are everywhere. She paid Albert Filmore $680 to clean up the mess and prevent them from coming back, but says the company didn't finish the job.
Brittany West said she found out by word of mouth Wisteria Gardens in Elk Grove was shutting down for not having the right permits. She says five months out from her big day marrying her fiancé Javier, she saw a Facebook post saying Wisteria Gardens was having problems.
According to attorney Jacqueline Siemens, the legislature saw a need to protect consumers. If you buy from a breeder, defined in California as someone who in a year sells at least twenty puppies or three litters, you have rights if a dog becomes sick within the first 15 days.
President Trump was evacuated from the White House Correspondents' Dinner Saturday night following a security incident outside the ballroom of the Washington Hilton Hotel.
A man is in critical condition after he was shot multiple times in Fair Oaks Saturday afternoon, authorities said.
President Trump is giving a press conference at the White House shortly after being evacuated from the nearby White House Correspondents' Dinner.
Casey Schmidt hit a two-run homer, Drew Gilbert and Heliot Ramos added solo shots and the San Francisco Giants beat the Miami Marlins 6-2 on Saturday.
Compare the candidates for California governor with the CBS News California Investigates Side-by-Side Candidate Guide.
Opening statements began in the trial of two people charged in the 2022 K Street shooting, the deadliest mass shooting in Sacramento's history.
The aerial dance troupe Bandaloop dangled from the side of Sacramento's Memorial Auditorium as part of this year's celebration. Artists from across the state attended an awards ceremony marking the 50th anniversary of the California Arts Council.
A domestic violence suspect who was barricaded in a home in Sacramento for hours overnight was arrested early Monday morning, police said.
Gunther's Ice Cream remained open as usual on Saturday following a fire that happened just outside the Sacramento staple.
From building bridges to water and power plants, several public works projects in the Sacramento region are being impacted by rising costs.
A California voter identification ballot initiative appears to have qualified for a November vote, according to state's top election official.
A California man who posed as a police officer while robbing a spa business in the San Francisco Bay Area was arrested on Wednesday, authorities said.
California's goal of having 100% of new cars sold be electric vehicles by 2035 may be hitting a roadblock.
Opening statements began in the trial of two people charged in the 2022 K Street shooting, the deadliest mass shooting in Sacramento's history.
Some Trader Joe's shoppers will get a payout after a lawsuit alleged that the retailer's customer receipts put shoppers at risk of ID theft.
Casey Schmidt hit a two-run homer, Drew Gilbert and Heliot Ramos added solo shots and the San Francisco Giants beat the Miami Marlins 6-2 on Saturday.
Liam Hicks and Connor Norby each hit home runs as the Miami Marlins defeated the San Francisco Giants 9-4.
The San Francisco 49ers selected wide receiver De'Zhaun Stribling from the University of Mississippi with the top pick of the second round of the NFL Draft on Friday, the 33rd overall pick.
The San Francisco 49ers sat out the first round of the NFL draft, making two trades down after the players they targeted went off the board earlier.
Tyer Glasnow and Tanner Scott combined on a one-hitter and the Los Angeles Dodgers avoided a three-game series sweep with a 3-0 win over the San Francisco Giants.
President Trump was evacuated from the White House Correspondents' Dinner after shots rang out at the hotel where the event was taking place.
President Trump was safely evacuated from the White House Correspondents' Dinner Saturday night after shots were fired outside the ballroom of the Washington Hilton Hotel.
President Trump cited wasted time and confusion over leadership, adding, "we have all the cards."
A California voter identification ballot initiative appears to have qualified for a November vote, according to state's top election official.
President Trump is open to some type of federal action, several sources told CBS News, and he has said publicly he'd "do it to save the jobs."
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Public health officials say they've confirmed two cases of measles in Sacramento County.
Multiple elephant seal pups along the Northern California coast have tested positive for the deadly avian influenza, or bird flu, according to new research from the University of California.
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Conor McGill reports.
The Fig Tree is located off of Vernon Street in Roseville.
A man is in critical condition after he was shot multiple times in Fair Oaks Saturday afternoon, authorities said.
Here's a look at the weather forecast Saturday evening.
Fire crews in Stockton knocked down a large fire late Friday night, preventing it from spreading to nearby homes.