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Robert said a AAA rep told him his membership included covered trip interruption and delay coverage, and that the would reimburse him up to $1500 for accommodations, meal expenses and the cost of substitute transportation. But when he submitted his receipts to AAA, the company rejected his claim. Robert said he had to wait three days to get the tire fixed. So, he submitted receipts to AAA for his hotel and meal costs – a total of $695. But AAA rejected his claim.
Lee claims his Orangevale home has had sewage backups in the yard at least twice a year since he bought the place nine years ago. Now he says it's happening twice a month forcing him to pay plumbers thousands.
Teresa Shepard said she won $5,000 playing a Publisher's Clearing House game, but the company claimed the win was a malfunction. So, does that mean they don't have to pay?
Annie and her husband William were married on September 1st, 2013. A year and a half later, they said their wedding photographer still hasn't delivered two albums and a framed photograph.
While playing soccer in 2013 Anibal Rubina dropped dead, "I took a run, I just boom I fell down on the ground," said Anibal.
The liquid nicotine used in e-cigarettes come in flavors like watermelon and banana split, and some kids think it is candy. Now lawmakers are pushing to make sure the packaging is child safe.
Approaching what could be a bad fire season residents in the foothills are finding out they may not have home insurance for long.
At the end of the school year, Caitlin's mother Elizabeth Perkey says ABC School Portraits which is contracted by the school, has told them time and time again that they'll get the pictures in two weeks. After waiting for the photos since last year Elizabeth says "they could have arrived by Pony Express."
Joan says she was told she had to contact American Airlines for help considering it and U.S. Airways merged but she says American never responded.
Nancy could not call out, because she said someone stole the phone number she's had for 25 years. She said the man on the other end explained to her that he had requested it from his phone carrier Comcast – and got the phone number.
Marilyn Penko was quoted $212 online for her iPad 3. She said she sent it in to Cash For Laptops, but then she got an e-mail saying, they'd only be sending her $31.
Just hours after being dropped off at the groomer, VIP Pets in Marysville, Vanessa's cat Sandy was dead. She said the groomer told her the cat simply became unresponsive and died. But, Vanessa is not sure she buys that explanation.
Pat Rocca has a pigeon problem. The birds have left her walkway stained, feathers stuck to the house and their droppings are everywhere. She paid Albert Filmore $680 to clean up the mess and prevent them from coming back, but says the company didn't finish the job.
Brittany West said she found out by word of mouth Wisteria Gardens in Elk Grove was shutting down for not having the right permits. She says five months out from her big day marrying her fiancé Javier, she saw a Facebook post saying Wisteria Gardens was having problems.
According to attorney Jacqueline Siemens, the legislature saw a need to protect consumers. If you buy from a breeder, defined in California as someone who in a year sells at least twenty puppies or three litters, you have rights if a dog becomes sick within the first 15 days.
The incident began as a domestic violence call, the sheriff's office said, but the person involved in the incident left the scene. The person then led deputies on a car chase, which ended on Interstate 80, where deputies shot and killed the driver.
Microsoft moves to slash costs as the video game industry faces what the tech giant calls the "most severe hardware crisis in its history."
Paul Pelosi, the husband of former House Speaker Nancy Pelosi, is suspected of crashing into a parked car and driving away from the scene Friday afternoon in Northern California.
Authorities on the Central Coast of California rescued several people after three became injured during a nighttime climb at a beach over the July 4 holiday weekend.
Europe's soccer governing body and prominent commentators have criticized the decision, which allows Folarin Balogun to play against Belgium.
A North Sacramento home was damaged from flames that spread from a nearby trailer fire, officials said Wednesday afternoon.
A year after fireworks sparked a destructive fire, a Sacramento business is still dealing with damages.
There are growing concerns and confusion over Sacramento's new emergency shelter voucher program that helps homeless families. Advocates are demanding change after they say more families were forced to leave their motels.
Artificial intelligence is developing faster than phones, the internet, and maybe anything we've seen. With popularity rising among AI-generated images, some artists say they are feeling the squeeze.
Let the games begin. The debut of the X Games in Sacramento is on Friday at Cal Expo.
Assemblymember Alex Lee announced on Wednesday that $20 million in the 2026-27 fiscal budget has been allocated to restart the CalFresh Fruit and Vegetable EBT Pilot Program after the program paused at the end of June due to a lack of funding.
Two men were arrested in Central California after detectives found about 2,000 pounds of stolen peaches loaded onto a trailer, authorities said.
The City of Sacramento is on the cusp of transformation as most state workers are set to return to the office four days a week under a mandate ordered by California Gov. Gavin Newsom. Downtown businesses are welcoming the added foot traffic.
Gov. Gavin Newsom signed a nearly $352 billion spending plan Monday that delays some cuts to healthcare programs, increases funding for childcare and sets aside money to help speed up the state's vote count ahead of the November election.
Fracking and drilling could be coming back to California. Environmental advocates say it could be devastating to wildlife and communities.
Eury Pérez was pulled after pitching seven perfect innings Sunday, and the Miami Marlins nearly blew an eight-run lead before holding on for a 9-8 victory over the Athletics.
Kyle Karros hit a three-run homer to left field in the eighth inning to give the Colorado Rockies the lead in a 7-6 victory over the San Francisco Giants on Sunday.
Balogun's reinstatement came after President Trump called FIFA President Gianni Infantino last week and asked for a review of the red card suspension.
Robbie Ray threw six efficient innings after regrouping from a fall while covering first base, Willy Adames hit a two-run double as part of a four-run opening frame and the San Francisco Giants beat the Colorado Rockies 6-4.
Sandy Alcantara allowed one run with a season-high eight strikeouts in eight innings to win his seventh consecutive start, leading the Miami Marlins past the Athletics 7-2 on Saturday.
CBS News previously reported President Trump was weighing pardons of a slate of people convicted of emissions and clean air-related violations.
NCAA President Charlie Baker told CBS News he doesn't think the group will need to change its rules on transgender athletes in light of a Supreme Court ruling that allowed states to ban their participation.
The United States-Mexico-Canada Agreement will remain in effect until it expires in 2036, unless the countries strike another deal to extend it.
Acting U.S. Attorney General Todd Blanche said "the Constitution is not a suggestion" and that "the Second Amendment is a sacred right belonging to all Americans."
Longtime labor activist Dolores Huerta says President Trump's disparaging remarks about Mexicans show he "does not know history," and called on Latinos in California, Texas and other states to push for change.
Former NFL running back Chris Johnson announced that he was diagnosed with ALS, also known as Lou Gehrig's disease, in a "Good Morning America" interview.
Confirmed Ebola cases in the outbreak in eastern Congo have reached 1,003, including 254 deaths, officials said, and tracing those who've been in contact with patients remains a major challenge.
Gallup found that only 49% of Americans were "cost-secure" last year, with concerns about medical bills and prescription costs rising across income groups.
WHO chief Tedros Adhanom Ghebreyesus says risks from the Ebola outbreak in Congo and Uganda are "high at the national and regional levels, and low at the global level."
The cruise ship hit by a deadly hantavirus outbreak has docked at the Dutch port of Rotterdam for disinfection, wrapping up a troubled journey that put world health authorities on alert.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Crews are battling a vegetation fire that was threatening structures near Camanche Reservoir in California's San Joaquin Valley, officials said Wednesday evening.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
A woman killed by an alligator in Florida had ties to Sacramento.
The Sacramento County Sheriff's Office said deputies shot and killed a driver who had led them on a chase Sunday morning on Interstate 80 near Antelope.
Two shootings in Stockton early Sunday morning that each left a person dead are under investigation.
One person died and another was arrested following an apparent stabbing in Davis on Sunday morning, police said.
The Sacramento County Sheriff's Office said deputies shot and killed a driver who had led them on a chase Sunday morning on Interstate 80 near Antelope.
