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Robert said a AAA rep told him his membership included covered trip interruption and delay coverage, and that the would reimburse him up to $1500 for accommodations, meal expenses and the cost of substitute transportation. But when he submitted his receipts to AAA, the company rejected his claim. Robert said he had to wait three days to get the tire fixed. So, he submitted receipts to AAA for his hotel and meal costs – a total of $695. But AAA rejected his claim.
Lee claims his Orangevale home has had sewage backups in the yard at least twice a year since he bought the place nine years ago. Now he says it's happening twice a month forcing him to pay plumbers thousands.
Teresa Shepard said she won $5,000 playing a Publisher's Clearing House game, but the company claimed the win was a malfunction. So, does that mean they don't have to pay?
Annie and her husband William were married on September 1st, 2013. A year and a half later, they said their wedding photographer still hasn't delivered two albums and a framed photograph.
While playing soccer in 2013 Anibal Rubina dropped dead, "I took a run, I just boom I fell down on the ground," said Anibal.
The liquid nicotine used in e-cigarettes come in flavors like watermelon and banana split, and some kids think it is candy. Now lawmakers are pushing to make sure the packaging is child safe.
Approaching what could be a bad fire season residents in the foothills are finding out they may not have home insurance for long.
At the end of the school year, Caitlin's mother Elizabeth Perkey says ABC School Portraits which is contracted by the school, has told them time and time again that they'll get the pictures in two weeks. After waiting for the photos since last year Elizabeth says "they could have arrived by Pony Express."
Joan says she was told she had to contact American Airlines for help considering it and U.S. Airways merged but she says American never responded.
Nancy could not call out, because she said someone stole the phone number she's had for 25 years. She said the man on the other end explained to her that he had requested it from his phone carrier Comcast – and got the phone number.
Marilyn Penko was quoted $212 online for her iPad 3. She said she sent it in to Cash For Laptops, but then she got an e-mail saying, they'd only be sending her $31.
Just hours after being dropped off at the groomer, VIP Pets in Marysville, Vanessa's cat Sandy was dead. She said the groomer told her the cat simply became unresponsive and died. But, Vanessa is not sure she buys that explanation.
Pat Rocca has a pigeon problem. The birds have left her walkway stained, feathers stuck to the house and their droppings are everywhere. She paid Albert Filmore $680 to clean up the mess and prevent them from coming back, but says the company didn't finish the job.
Brittany West said she found out by word of mouth Wisteria Gardens in Elk Grove was shutting down for not having the right permits. She says five months out from her big day marrying her fiancé Javier, she saw a Facebook post saying Wisteria Gardens was having problems.
According to attorney Jacqueline Siemens, the legislature saw a need to protect consumers. If you buy from a breeder, defined in California as someone who in a year sells at least twenty puppies or three litters, you have rights if a dog becomes sick within the first 15 days.
The Dove Fire in Tuolumne County began burning on Sunday, and a 30-year-old man was arrested Monday on suspicion of starting the fire, the sheriff's office said.
Sacramento City Unified could get nearly $100 million in budget relief under a new agreement with its teachers union as the district works to avoid insolvency and possible state intervention.
A new financing plan could help jump-start redevelopment of the former Kings arena site in North Natomas, a decade after the team played its final game there.
A powerful earthquake hit southern Japan, seriously damaging a shopping mall where there are reportedly many people trapped and some feared dead.
Johnson & Johnson has offered $5.5 billion to settle tens of thousands of lawsuits claiming its baby powder and other talcum powder products caused ovarian cancer, the company says.
An 18-year-old Sacramento resident has been arrested after five men were stabbed early Saturday morning in Old Sacramento, police said.
Sacramento is putting on an urban biking and scooting workshop in the Valley Hi neighborhood. It comes as e-bikes are growing in popularity, but many people still aren't following the rules.
People who live in Sacramento's Curtis Park neighborhood say they first started seeing new street parking restrictions go in several months ago, but they had no idea that it was an unauthorized act.
Sacramento civic leaders are grappling with what comes next after a mistrial was declared in the case of the city's deadliest mass shooting in history, with many saying the lack of a verdict leaves victims' families and the community without closure.
A group of Downtown Sacramento business owners says they grew tired of watching garbage pile up on city streets and decided to roll up their sleeves and take matters into their own hands.
A dramatic rescue at Seabright State Beach in Santa Cruz is highlighting the dangers of powerful surf and rip currents along the California coast this week.
The Dove Fire in Tuolumne County began burning on Sunday, and a 30-year-old man was arrested Monday on suspicion of starting the fire, the sheriff's office said.
A Butte County judge found Ronnie Dean Stout II guilty Friday of starting the Park Fire in Northern California, exactly two years after the massive wildfire ignited.
As California races to build the infrastructure needed to power artificial intelligence, communities across the state are increasingly weighing whether they want data centers in their own backyards.
A United Airlines employee appears to have been caught on video threatening to call ICE on a passenger last week at San Francisco International Airport.
Former pitcher Chan Ho Park has become the first Korean to purchase an stake in a major league club.
Center fielders Carlos Beltrán and Andruw Jones and second baseman Jeff Kent were inducted into the Baseball Hall of Fame on Sunday.
Head coach Kyle Shanahan will have limited participation at the beginning of the San Francisco 49ers' training camp after he was injured in a crash. The team said his injuries are not life-threatening.
The Sixers' wild offseason continued Friday when they added four-time NBA champion LeBron James.
James McCann hit his 100th major league home run and Ryan Waldschmidt hit his first as part of a seven-run fifth inning and the Arizona Diamondbacks routed the Athletics 15-5.
Former FBI Director James Comey argued that criminal charges stemming from an Instagram post should be dropped because his speech is protected by the First Amendment.
A federal appeals court has upheld a judge's ruling that halted President Trump's efforts to create a federal voter list and limit who can receive a mail ballot.
The plans include arresting migrants in Ohio and quickly putting them on deportation flights to crisis-stricken Haiti, the internal documents indicate.
A Ukrainian woman living in the U.S. was arrested by U.S. Immigration and Customs Enforcement agents at San Francisco International Airport, in an incident caught on video.
President Trump cracked jokes at the redo of the White House Correspondents' Dinner on Friday night, after an armed assailant upended April's dinner.
CBS News Sacramento spoke with the head of UC Davis Children's Hospital about the rising cases and why measles specifically is the most infectious disease.
The case accuses OpenAI of practicing medicine without a license and failing to safeguard users seeking health advice.
A generic version of the allergy medication Zyrtec is under recall across the U.S. over cross-contamination concerns.
Here's how weight-loss drugs like Ozempic and Wegovy could reduce worker illness and save companies money.
Taylor Farms said none of its branded salads or kits contain the iceberg lettuce associated with the outbreak.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
All evacuation orders have been lifted for a fast-moving wildfire that sparked near the Nevada and Yuba county line Wednesday afternoon.
Firefighters stopped the forward progress of a vegetation fire that forced evacuations Sunday afternoon in the Pilot Hill area of El Dorado County.
Nothing but rubble remains of the McCombs home that was destroyed by the Kearny Fire. All their kids' toys, a wedding dress, memories and everything that meant something to them are completely gone.
All evacuation orders were lifted for a grass fire in rural Nevada County, west of Penn Valley, on Tuesday.
The Van Fire was reported Wednesday northeast of White Rock Road in Cathey's Valley, and north of Eastman Lake. The cause of the fire remains under investigation.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Marlee Ginter reports.
Carmela Karcher reports.
CBS News California takes a look at newly released records that state Gov. Gavin Newsom’s taxpayer-funded and California-branded diaper program could lead to waste.
Darrielle Fair reports.
Steve Large reports.
