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She paid $300 for the 5-year extended warranty through Consumer Priority Service, which claims online, "If we can't fix an item, we will replace it."
The Takata airbag recall is so huge that carmakers can't get all the vehicles on the road fixed right away.
When the mail stopped coming to Frank and Rebecca Ronquillo's house, they got a letter from the U.S Postal Service saying it received a change-of-address order to forward mail.
You can let someone else do your shopping, but are they picking out the best stuff for you?
A Call Kurtis investigation finds the city has written millions of dollars in street cleaning tickets when it was not sweeping the streets.
Halfway to Portland, Kevin Lee says the low-pressure tire light came on in his rental car. He pulled over to put air in the tire but afraid of a slow leak, he says he alerted Avis.
Sonia Shields booked a surprise trip for her family to Disneyland, but the travel site she used to book a hotel went belly up.
When Costco dumped AmEx for Visa this year the couple got a letter from AmEx, dated June 25 saying their Accident Guard Insurance they've had since 2004 will be terminated.
Despite Thumbtack showing it verified the tree trimmer's business license, the site says nothing about the fact the tree trimmer did not have the required contractor's license.
With a new baby, Dean Skultety put in a water purifier in his home, "I wanted to be healthy and have healthy water to drink."
Nearly half of Americans are cremated after they die. Some families choose to spread their loved one's ashes or keep them on a mantle.
Peter says he told the Sacramento Metro paramedics not to transport Jade after a car crash, but he says they took her anyway.
Lilly and Alex Ross took action and hired a tree removal company off of the website Thumbtack, but they say the company abandoned the job.
Victims of stolen cars get victimized a second time when their car is recovered then towed, leaving them with a tow bill they can't afford.
We pulled voting records in our area and compared them to federal death master index, which shows people who have died.
