Tale of the Perplexing Paperless Printer

Hello, tech support.

Hi there. I just bought one of your printers and there's something wrong with it already.

I'm sorry to hear that. Let's see if we can find the problem.

It would probably be best just to change it for a new one.

Well, sir, do the lights come on when you plug it in?

Yes there are lights on.

Did you check the cables to your computer?

I checked them over and overÂ….just like your directions said. The whole system is new. I just took the big plunge with this computer stuff.

Are any of the lights on the printer blinking?

One of them is.

Which one is that?

It saysÂ…paper.

Sir, did you put paper in the printer?

...No, I didn't. I didn't know you had to.