Hello, tech support.
Hello, we need some help with your payroll program.
What kind of problem are you having, Ma'am?
Well, I installed the discs but I can find the program on the computer.
Is the rest of the accounting package working?
Yes, I have it on the screen now. But I can't use the payroll part.
Okay. I'd like you quit the program then and go to your Explorer.
Is that really necessary?
That should be fairly simple to do.
But it is raining and my Explorer is at the other end of the parking lot!