Watch CBS News

Staying in the Loop When Telecommuting

Telecommuting allows you to have full-time employment and a steady paycheck while experiencing the independence enjoyed by the self-employed. You can dress comfortably and avoid the hassles of commuting, saving substantially on gas and parking or public transportation. You also have a quiet workspace to yourself, making it easy to concentrate. Unfortunately, telecommuting also has its drawbacks. Among the most significant is being out of the loop. If you do not have a plan for staying visible and connected with the people you work with, you run the risk of being forgotten when career-building assignments become available.

If you are thinking about telecommuting, be sure to answer the following key questions:

  • How important is it to my boss to be able to track my performance and productivity firsthand?
  • Can I trust myself to regularly have personal contact with my coworkers, even if it is only for casual, social events?
  • Does my organization offer networking opportunities for telecommuters?
  • Does the environment currently support the advancement of successful telecommuters in their careers?
What You Need to KnowIsn't it enough that I work hard and get my job done?

No. Productivity is, of course, important, but politics and perception can be equally important. So much work is done today in teams that, even though you work mainly alone, you must perform as a team member.

What is my return for investing so much effort in being visible?

By marketing yourself as a key employee in the organization, regardless of where you work, you will be remembered for promotions, raises, and important assignments. You will also be less likely to become a victim of downsizing and more likely to be part of the office grapevine, hearing—sometimes significant—news and gossip that could advance your career.

What to DoAdapt to Your Organization's Culture

The behaviors that your superiors in the organization value will determine how you go about building a network within the workplace. If they have created a casual open-door environment that allows you to drop in at any time, be sure that you do at least once a week. If, however, they prefer that you schedule appointments, set up lunch meetings or other dedicated times for you to meet with your supervisor or manager to be updated on the department's news and projects.

Maintain an Office Presence

Arrange, if you can, to keep a desk and direct phone line at the office. Furnish your workspace with a nameplate, personal photographs, and business-related materials, so that everyone can see that you remain an employee of the company.

Ask the Office to Come to You

Whenever possible, offer to hold meetings in your home. Your coworkers from the office may regard a visit to your home as a pleasant outing and your comfortable living room, away from ringing telephones and interruptions, as a great place to gather for brainstorming sessions.

Be Visible Virtually…

Stay visible via e-mail, your company's listserv, and other electronic communications systems. Try to answer all company e-mail within three hours of when you receive it or, whenever possible, immediately.

…and Physically

Attend all company-sponsored functions such as birthdays, retirement parties, holiday festivities, cocktail parties, and receptions.

Participate In Company-sponsored Community Projects

Many companies encourage employees to be directly involved with charitable and social projects. If your department is answering phones during a telethon or serving Thanksgiving dinner at a homeless shelter, be sure to join in. You may like to become involved in a regular volunteering scheme or take part in sporting tournaments run by your organization.

Market Yourself

Spending most of the workweek away from the office means that, in order to remain visible, you must market yourself in the same way that independent consultants and contractors do in order to build their businesses. Stay in touch with your colleagues in the office by inviting them to lunch, sending them Web addresses or journal articles that would interest them, especially those that offer ideas or insights that could further their careers.

Be sure to market yourself not only to your employer, but to your profession as well. Become a member of your professional association and attend as many meetings of its local chapter as your time and budget allow. Keep your professional contacts current, both inside and outside your company.

Another way of marketing yourself is to get published at every opportunity. Write articles and reports for your organization's newsletters and other internal communications vehicles, including its intranet, if it has one. Also submit articles to your professional journal. If you feel it would be appropriate, you might want to ask your supervisor to coauthor an article.

What to AvoidYou Completely Lose Touch

Your name may be on the company payroll, but that does not mean it is on the minds of your coworkers or supervisor. Part of your job is to make sure that your colleagues do not forget you.

When you were in the office, you remembered your coworkers with cards on their birthdays or work anniversaries, congratulated them on work well done, helped them with problem assignments, and asked them for advice. Do the same things now as you did then, because by remembering the people you work with, they will remember you.

You have lost touch if you suddenly realize that: you do not understand the new jargon; you cannot keep up with the advancements in technology; you based your last assignment on an outdated assumption; you have never worked closely with the newer employees immediately above or below you in rank; and you learned last week that one of those below you was promoted to a higher rank than you. If this happens, maybe it's time to return to the workplace.

You Become Too Comfortable with the At-home Routine

It is easy to fall into the routine of moving from bed to shower to breakfast table to desk to dinner table to sofa and then to bed again. Make an effort to get to the office at least once a week. If this is impossible, make at least two appointments that will get you away from your home environment every week.

You Lose Touch with Your Superiors' Expectations

By not being in the office on a daily basis, you risk losing sight of your boss's opinion of your work. Likewise, your boss's inability to see what you are doing, could be giving him or her second thoughts about your telecommuting. Regular, face-to-face meetings with your boss to review completed assignments and agree on future ones, will give both of you the opportunity to confirm that you are indeed achieving the goals he or she has set for you.

Where to Learn MoreWeb Site:

Telecommuting Jobs: www.tjobs.com

View CBS News In
CBS News App Open
Chrome Safari Continue