In at least two cases, the slow response to 911 calls by the city's EMS workers has led to deaths, including that of a newborn, the New York Daily News reports.
At one point during the blizzard, 911 emergency services had a backlog of 1,300 calls. The fire department said it received more than 4,000 911 calls during the storm - its busiest day in recent memory, apart from the 9/11 terror attack.
A 22-year-old college student in Crown Heights, Brooklyn, gave birth during the blizzard Monday morning in the lobby of a building, but emergency services took 10 hours to arrive after the first 911 call, the Daily News reports.
Although the mother was able to recover in a hospital, the baby was pronounced dead later that evening, the Daily News reports.
"No one could get to her. Crown Heights was not plowed, and no medical aid came for hours," the student's mother told The Daily News.
A New York state senator says snow-clogged streets prevented an ambulance from reaching a Queens woman who was having trouble breathing in time.
The Daily News, quoting state Sen. Jose Peralta, reports that the woman's daughter, Laura Freeman, and her neighbors called 911 for 20 minutes before getting through on Monday.
Peralta told the News that Freeman then waited three hours for EMS workers to arrive at the house in the Corona section. By then, Freeman's 75-year-old mother, Yvonne, had died.
Peralta says he wants the death investigated.
Laura Freeman said EMS workers trudged through the snow to their house. They tried, she said.
A woman in Sunset Park, Brooklyn, was forced to spend the night with her dead father after the medical examiner's office took more than 24 hours to claim his body, the Daily News reports.