Last updated 10:33 p.m. ET
(AP) VIRGINIA BEACH, Va. - A fighter jet that malfunctioned just after takeoff hurtled into a Virginia Beach apartment complex on Friday in a spectacular crash that sent flames and black smoke billowing from the rubble.
The two pilots managed to eject just before impact, suffering minor injuries along with five others on the ground. Several residents described hearing a loud explosion and looking out their windows to see the red and orange blaze. In the confusion that followed, two men helped one of the bloodied pilots from the two-seat F18 Hornet move to safety.
"Oh, my God, I heard three really loud explosions, then the black smoke went up high in the sky," said 71-year-old Felissa Ezell, who lives in a townhouse near the crash site.
By evening, emergency crews were searching through the charred remains of the complex, where some 40 apartment units were damaged or destroyed. No fatalities had been reported.
Seven people, including the pilots from nearby Naval Air Station Oceana, were taken to a hospital. All except one of the pilots were released by late afternoon.
Virginia Beach Fire Department Capt. Tim Riley said three residents remained unaccounted for late Friday.
"We don't know if we have working cell numbers, if they've traveled," Riley said. "We don't know if people are staying with other people."
He said crews had done an exhaustive search of about 95 percent of the apartment complex and would continue searching throughout the night.
"We consider ourselves very fortunate," he said.
The plane had dumped loads of fuel before crashing, though it wasn't clear if that was because of a malfunction or an intentional maneuver by the pilots, said Capt. Mark Weisgerber with U.S. Fleet Forces Command. He said investigators will try to determine what happened. The jet went down less than 10 miles from Oceana.
Bruce Nedelka, the Virginia Beach EMS division chief, said witnesses saw fuel being dumped from the jet before it went down, and that fuel was found on buildings and vehicles in the area.
The plane not having as much fuel on board "mitigated what could have been an absolute massive, massive fireball and fire," Nedelka said. "With all of that jet fuel dumped, it was much less than what it could have been."
The crash happened in the Hampton Roads area, which has a large concentration of military bases, including Naval Station Norfolk, the largest naval base in the world. Naval Air Station Oceana, where the F/A-18D that crashed was assigned, is located in Virginia Beach. Both the pilots were from Virginia Beach, Weisgerber said.
The pilots included a student and an instructor. Weisgerber said he did not know how many times the student pilot had been in the air, but that the instructor was "extremely experienced."
Dozens of police cars, fire trucks and other emergency vehicles filled the densely populated neighborhood where the plane crashed. Yellow fire hoses snaked through side streets as fire crews poured water on the charred rooftops of brick apartment houses. By late afternoon, the fire had been put out.
Residents of the apartment complex described a confusing scene and an apologetic pilot.
Colby Smith said his house started shaking and then the power went out, as he saw a red and orange blaze outside his window. He ran outside, where he saw billowing black smoke and then came upon the pilot as he ran to a friend's home.
"I saw the parachute on the house and he was still connected to it, and he was laying on the ground with his face full of blood," Smith told WVEC-TV.
"The pilot said, `I'm sorry for destroying your house."'
Smith said he and another man helped the pilot onto the street.
Patrick Kavanaugh, who lives in the complex where the jet crashed, opened up his sliding glass door after hearing a loud explosion and saw one of the jet's pilots on the ground with blood on his face. Kavanaugh said the pilot, whom he described as a "young boy," was very upset and apologetic.
"The poor guy was in shock. I checked for broken bones and opened wounds," said Kavanaugh, who spent 23 years in the rescue squad and retired in 1996.
Despite having suffered several heart attacks and open-heart surgery, Kavanaugh said his old rescue skills kicked in as he dragged the pilot around the corner and away from the fire before several other explosions occurred.
As authorities closed roads in the neighborhood, traffic backed up on side streets and on nearby Interstate 264, with slow-moving columns of vehicles bringing drivers to a virtual standstill early Friday afternoon.
Charles Bisbee Jr., 70, said he wasn't sure what kind of damage his family will find when they are able to return home from the relief shelter at a school a few miles away. One of his sons, Charles III, is wheelchair bound and needs a place to rest, along with some medical supplies.
"We were going to give my son lunch, and just heard this crash, then another crash, then something exploded," Bisbee said. "We got outside, and the pilot was laying on the ground with his chute on."
He said some bystanders ran over and cut the parachute cords and tended to the pilot, "a young guy, and he was upset."
A fighter jet crashed in December 2008 while returning to Marine Corps Air Station Miramar after a training exercise in a San Diego neighborhood. That crash killed four members of one family and destroyed two homes.
The Marine Corps said the jet suffered a mechanical failure, but a series of bad decisions led the pilot a student to bypass a potentially safe landing at a coastal Navy base after his engine failed. The pilot ejected and told investigators he screamed in horror as he watched the jet plow into the neighborhood, incinerating two homes. A federal judge ordered the U.S. government to pay the family nearly $18 million in restitution.
Most flights from Naval Air Station Oceana are training flights, Weisgerber said.
"This is where the Navy teaches our F18 pilots for the very first time in flee-representative aircraft," he said.