Laura Christian's 16-year-old daughter, Amber, died inside a Chevy Cobalt, on July 29, 2005.
"I went downstairs and my phone rang," Christian recalled. "Amber had been in an accident and she didn't make it."
It is the first death linked to the General Motors faulty ignition recall, involving one and a half million GM cars.
A defect in the ignition that can cause the engine to cut off is linked to 31 crashes and 13 deaths."When you lose your daughter whether you're the first one, or whether you're the last one, she's still gone and it's still their fault for not fixing the problem," Christian said.
Now the federal government is investigating whether GM dragged its feet on the recall. But there are also concerns that the government was slow to respond as well.
Amber had been drinking, but when she crashed, the airbag failed to go off.
GM was made aware of this. So was the National Highway Traffic Safety Administration, or NHTSA, the agency charged with improving auto safety.
No recall was issued, and the news never reached the public, because Amber's adoptive parents reached a settlement and signed a confidentiality agreement with GM.
Christian, Amber's biological mother whom she reunited with exactly one year before the accident, was not part of an agreement with GM.Now, citing 13 deaths, including crashes in Maryland and Wisconsin that killed two teenage girls, Massachusetts Sen. Ed Markey, a longtime auto safety advocate on Capitol Hill, says NHTSA needs to make changes.
"I think that it's a good agency that, here, just fell down on the job," Markey said.
Documents show that in both 2005 and 2006, NHTSA was made aware of airbags not deploying in certain GM vehicles. Still no recalls.
On Thursday, NHTSA told CBS News that they constantly monitor accidents.
"The data available... at the time did not contain sufficient evidence of a possible safety defect trend that would warrant the agency opening a formal investigation," it said.
Asked who was to blame, Markey said, "I think that obviously GM withheld critical information but NHTSA could have been more aggressive and they should have been more aggressive."
What does Christian think is the message to GM?
"That there is no acceptable loss of life and I bet your children are not driving those cars," she said.
General Motors declined an on-camera interview but said, "Ensuring our customers' safety is our first order of business. We are deeply sorry and we are working to address this issue as quickly as we can."
GM said it was working with NHTSA on the latest investigation.