CBSN

Internet A Double Challenge For Libraries

Patrons use computers to surf the web in Philadelphia Public Library, Pennsylvania, May 31, 2002.
AP
YouTube, online job applications and homework help sites have boosted demand and contributed to lines for Internet access at the nation's public libraries, yet a new survey finds the majority have no immediate plans to add computers.

For many library systems, the buildings simply do not have enough room, and their electrical wiring couldn't deliver the required power. Others are already struggling to stay open, buy books and encourage youths to read.

"We have this entirely brand new service coming to libraries, but the funding has not recognized that," said Kathleen Reif, director of the St. Mary's County Library in Leonardtown, Md. "We're still continuing the books, the outreach, the work with young children and the student support."

A new study from the American Library Association finds the average number of public Internet terminals largely unchanged since 2002, yet only 1 in 5 libraries say they have enough computers to meet demand at all times.

Besides cost, limitations in space, electrical outlets and cabling are cited as the chief factors preventing libraries from buying more computers. Las Vegas officials, for instance, say they reached capacity a few years ago.

"There are times, especially during those peak usage after school and as people get out of work, that you may have to wait an hour, an hour and a half," said Robb Morss, deputy director of the Las Vegas-Clark County Library District.

Meanwhile, three-quarters of the libraries say they are the only source of free Internet access in their communities, increasing pressure on them to meet demand.

"Libraries are a place where books and periodicals are available, but increasingly public libraries are being asked by their patrons to make these information technologies available," said Greg Shaw, the director of U.S. program advocacy for the Bill & Melinda Gates Foundation, which co-sponsored the study.