Live

Watch CBSN Live

How to claim free Ticketmaster vouchers

If you bought a ticket through Ticketmaster between late 1999 and early 2013, you may have vouchers for free tickets waiting for you, thanks to a class-action lawsuit over ticket fees and other charges.

Customers who purchased tickets through the company -- which is part of Live Nation -- between October 21, 1999, and February 27, 2013, are eligible. The vouchers are good for four years.

About 50 million people are eligible for vouchers, reports Billboard.

Eligible customers can access their discount codes and vouchers through the Ticketmaster website.

Here's how.

1. Log into your account on Ticketmaster's website using your e-mail and password.

2. On the upper right hand corner, click on "Your Account."

3. On the left menu, scroll to the bottom where it says "Vouchers" and click on the item underneath that says "Active Vouchers." The site has been experiencing crashes, so don't be surprised if you don't see your list of voucher codes right away.

4. If you do not have vouchers or discount codes, it will say, "There are no active vouchers for your account."

5. The vouchers for free tickets are good for certain events that Live Nation has yet to reveal. The company says it will announce eligible events on this page; you can also sign up for e-mail alerts for when they do list events.

6. When you do purchase a ticket, there will be a line for a "Voucher Code," where you can enter one of your voucher or discount codes from your Ticketmaster account page.

View CBS News In
CBS News App Open
Chrome Safari Continue
Be the first to know
Get browser notifications for breaking news, live events, and exclusive reporting.