$16 Million cable bill: One man's eight-figure surprise
(CBS/AP) - Sometimes people can get carried away with pay-per-view and movies on demand. A new release here, a boxing match there - it adds up. But that's probably not the case with an Ohio man who received a shock when he got his monthly cable bill. It was over $16 million.
Daniel DeVirgilio, of Beavercreek, says his he discovered the error when his payment was rejected because it wouldn't cover the total. His bill is usually $80.
DeVirgilio tells the Dayton Daily News he wanted to watch the NCAA tournament's Sweet 16 but didn't expect it to cost a million dollars per team.
"Had I known this I would have bought Showtime," DeVirgilio, an engineer at Wright-Patterson Air Force Base, told the Daily News. "Five bucks more for Showtime is a bit much, but heck -- $16,409,112. Who cares?"
Time Warner blames human error for the problem. The company said a worker typed the wrong amount owed, and a letter to DeVirgilio was automatically generated.
"We are going to work with the customer to get this resolved," a spokesperson said.
Maybe you should be working with your billing department instead? Just a suggestion.
DeVirgilio is confident the problem will be resolved. His only worries are that the bill might affect his credit score or cause his cable service to be disrupted.
"All I want to do is watch March Madness," DeVirgilio told the Daily News. "I didn't really expect to pay $16 million to watch the Sweet 16."