Compuware Has New Web Benchmarks for U.S. Health Care Information Providers

Detroit-based Compuware Corp. (Nasdaq: CPWR) Friday announced the launch of two new website performance benchmarks for health care information providers in the United States. The new U.S. Healthcare Information benchmarks include both Home Page and Last Mile measurements.

Health information remains one of the most important topics that Internet users research online. According to a Pew Research Center study, eight in 10 Internet users look online for health information. As health information providers look to drive increased adoption of online services and attract new users, the Web serves as a critical channel to engage with consumers. Information providers need to ensure that their sites are available and fast enough to support users' objectives and not drive them to competing sites.

"The Internet has changed the way consumers' research their health care needs and the manner in which healthcare information providers are able to communicate with them," said Jonathan Ranger, Gomez benchmark practice director at Compuware. "With the Web now the first destination to research and gather health information, it's vital for healthcare information providers to offer fast, reliable and consistent online experiences."

Compuware Gomez Benchmarks are an impartial, quantitative measurement of comparative web and mobile site performance and rank the Home Page, Transactions and Mobile performance results across many industries across three key metrics:

* Response Time -- measures the time elapsed while downloading a page or an entire multistep transaction process
* Availability -- measures the percentage of successfully completed tests out of total test attempts for the measurement period
* Consistency -- measures the standard deviation of the response time of successful tests completed

Benchmarks are used by organizations to compare and track performance against competitors and market leaders; baseline and track performance over time; and as key indicators of success for business and IT site owners.
Gomez publishes hundreds of global web and mobile performance benchmarks based on more than 20 million monthly tests across 3,000 companies in 13 countries and include:

* Home Page Backbone Benchmarks: measure the performance of the Web site's home page from the Internet backbone.
* Home Page Last Mile Benchmarks: measure the performance of the home page from the end user's desktop taking into account the real user's connection speed. 
* Transaction Benchmarks: measure the performance of a key business process such as ordering a product or making a stock trade.
* Mobile Benchmarks: measure the performance of mobile site's home page on the largest carriers and top devices.

Compuware's Gomez platform offers systems to optimize the performance of Web, non-Web, mobile, streaming and cloud applications. Driven by end-user experience, Gomez provides a unified view across the entire application delivery chain, from a user's browser or mobile device, across the Internet or a corporate WAN, in the cloud, to inside the data center, eliminating blind spots from the First Mile to the Last Mile.

More at www.compuware.com.