AT&T Customer Struggles To Get Answers After He Was Billed $1,500 For Phone He Returned
A Pilsen man followed AT&T's instructions to return a $1,200 phone he had bought, but later received a bill for more than $1,500.
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A Pilsen man followed AT&T's instructions to return a $1,200 phone he had bought, but later received a bill for more than $1,500.
People who suffer from depression and other psychological challenges are learning to cope through laughter, with an improv comedy program.
There is a gap in the supply of affordable housing in every neighborhood in Chicago, even those with some of the lowest rents in the city.
Many Chicago streets are in bad shape; that's not a surprise, but did you know some of them date back to the Great Depression?
An outgoing Chicago alderman said the city's system for fixing roads, sidewalks, and other infrastructure needs to be improved.
Changing lives isn't easy, but the efforts of a South Side woman are inspiring others miles away. CBS 2 Morning Insider Vince Gerasole went looking for the lessons learned that she's passed along.
Winter's harsh conditions can take a major toll on city streets, but the holes and cracks that form in alleys can take significant time to completely repair.
If you have a car, you have to renew the registration every year, and a lot of people do it online, including some people who get scammed in the process.
The Morning Insiders take a look at a sensitive subject: race and segregation in Chicago. There are some striking patterns involving who lives where in Chicago, and why.
By now, you're sure to know who Illinois Gov. JB Pritzker is, but do you know how to spell his name, or more specifically how to punctuate it?
An historic landmark in Highland Park soon could be torn down; but residents are teaming up to save the house, and its artful wooden floors created by 19th century craftsman William Walter Witten.
Metra users are used to alerts after a week full of weather-related schedule changes, but commuters will start hearing a new message that might cause some confusion, and has nothing to do with the weather.
It can be a respite from the dangerous deep freeze; but take a close look, and the Pedway can be rough around the edges -- rust and grime, nasty looking ceilings, stained floors and walls.
The deep freeze is a real danger for everyone, but the homeless are especially susceptible to the cold.
It's decision day for former Chicago police officer Jason Van Dyke. A Cook County judge will hand down his sentence for the 2014 murder of 17-year-old Laquan McDonald.
"I don't think all the police officers are bad, but the small few that are part of this machine need to be weeded out and need to be taken out of the system."
This is a situation where the city cites itself but apparently has yet to make repairs.
The South Shore Line estimates it would take a quarter to a half mile to suddenly apply the breaks and stop.
Money woes have forced Metra to make the most of their resources, which has meant maintaining a 30-year-old fleet of locomotives—which are well past their prime.
"I walked out into the yard and there were about 15 high school kids asking what they could do for me. They cleaned up our yard. They came into our house and packed our dishes. It was wonderful."
Burke is often referred to as Chicago's most powerful alderman. The windows on the 51st Street side of Burke's headquarters were taped shut with thick brown paper and hand scribbled signs reading office closed.
City ordinances are pretty clear. You have until 10:00 a.m. to clear an overnight storm and 10:00 p.m. to clear a dayside storm. And the path clear has to be about five feet wide.
"I am definitely confused because usually whenever the CDC has any type of warning, it's usually always followed up with a recall."
There are reports that the gunman in question is deceased.
The city department of water management would not confirm if the worker is a full or part-time employee.
One way to get to know any culture is to try its food. Like it or not, fast food is undeniably American, and Chicago helped revolutionize the industry.
A Chicago teen said she was punched in the face and robbed of her phone charger while heading to a CTA Red Line stop downtown earlier this week.
Ryan Jeffers hit a go-ahead three-run homer, Bailey Ober struck out seven in 5 1/3 innings and the surging Minnesota Twins beat the Chicago Cubs 5-2 on Friday night.
A Chicago man who got sick from cyclosporiasis amid a nationwide outbreak said it's been a terribly unpleasant experience, and as uncomfortable as it might be to talk about the topic, he wants his story and experience to help others.
Sam Antonacci hit a two-run home run, Braden Montgomery matched his career-high with four RBIs, and the Chicago White Sox extended their winning streak to four with a 12-4 win over the Toronto Blue Jays.
Lt. Gov. Sara Rodriguez ended her Democratic primary campaign for Wisconsin governor Friday, citing financial problems she said would distract from an election Democrats need to win.
President Trump delivered a speech on election security Thursday night at the White House. Here are the facts behind some of his claims.
State Rep. Carol Ammons is charged with multiple counts of wire fraud, making false statements and conspiracy to obstruct justice. Her husband, Champaign County Clerk Aaron Ammons, is also accused of aiding in attempts to cover up the alleged crimes.
Mayor Brandon Johnson has yet to announce if he'll seek re-election next year, but a new poll reveals he faces a tough road ahead if he does run for another term.
Chicago Public Schools officials on Wednesday announced plans to lay off hundreds of teachers and other staff and impose five furlough days to help close a $732 million deficit for next school year.
Chicago remained the most bed bug-treated city in the country, according to Orkin's latest annual rankings covering a full year of residential and commercial treatment data.
Illinois Attorney General Kwame Raoul this week warned residents cleaning up from last month's storms to be on the lookout for scams.
Illinois Gov. JB Pritzker on Thursday signed several new consumer protections into law, including a ban on junk fees.
CBS News Chicago has learned that Illinois home insurance premiums are not only higher than the nation's average, but going up faster too.
As an alternative to legalizing video gambling terminals citywide, Bally's offered to open slot machine lounges at O'Hare and Midway, saying the move would replace the $6.8 million the city budgeted from VGTs.
A lettuce supplier to fast-food giant Taco Bell has been linked to a nationwide cyclosporiasis outbreak that has sickened thousands of people, the CDC said.
Chicago just barely made the top 20 in the American College of Sports Medicine's 2026 ranking of the country's fittest cities.
In a major turnaround in the opioid crisis, overdose deaths are falling across Chicago and Cook County.
The north Chicago suburb of Glenview became the latest Illinois municipality this week to confirm mosquitoes testing positive for the West Nile virus this year.
Environmental and community groups are suing the U.S. Environmental Protection Agency for failing to act on a petition challenging U.S. Steel Gary Works operating permit renewal.
Illinois American Water and Aqua Illinois are both seeking rate increases that would raise monthly bills by as much as $28, while their parent companies seek regulatory approval to merge — a deal a consumer watchdog says would give one company control of nearly all regulated water customers in the state.
The Federal Trade Commission and attorneys general from several states secured a right-to-repair settlement Wednesday with agriculture equipment giant Deere & Co. — commonly known as John Deere — that requires the company to let farmers and independent shops fix their own equipment.
Chicago Soul Café opened Monday at 6248 S. St. Lawrence Ave.
The Chicago Bears this weekend said they are assessing land at Wolf Lake Terminals in Hammond, Indiana, for a possible new stadium.
As an alternative to legalizing video gambling terminals citywide, Bally's offered to open slot machine lounges at O'Hare and Midway, saying the move would replace the $6.8 million the city budgeted from VGTs.
Christopher Nolan's "The Odyssey" is the first film shot entirely on 70mm IMAX cameras, and Cinemark Seven Bridges in Woodridge is 1 of roughly 30 theaters nationwide equipped to show it that way.
Brenda Fricker won an Academy Award for 1989's "My Left Foot," played the Pigeon Lady in "Home Alone 2" and appeared in "A Time to Kill" and "So I Married an Axe Murderer."
The actor's agent said he was providing more information following news reports "which contain inaccuracies and outright falsehoods."
New Zealand actor Sam Neill, known for "Jurassic Park" and "The Piano," died Monday at 78, his family says.
The 46th Taste of Chicago is cashless for the first time, accepting only credit cards, with a drone and fireworks show scheduled for approximately 9:15 p.m. Friday near Buckingham Fountain.
Chief meteorologist Albert Ramon has the latest First Alert Weather forecast.
One way to get to know any culture is to try its food. Like it or not, fast food is undeniably American, and Chicago helped revolutionize the industry.
A Chicago teen said she was punched in the face and robbed of her phone charger while heading to a CTA Red Line stop downtown earlier this week.
A Chicago man who got sick from cyclosporiasis amid a nationwide outbreak said it's been a terribly unpleasant experience, and as uncomfortable as it might be to talk about the topic, he wants his story and experience to help others.
An Indiana State Police trooper who was shot in the line of duty one week ago has been released from the hospital.
A Chicago man who got sick from cyclosporiasis amid a nationwide outbreak said it's been a terribly unpleasant experience, and as uncomfortable as it might be to talk about the topic, he wants his story and experience to help others.
A Chicago teen said she was punched in the face and robbed of her phone charger while heading to a CTA Red Line stop downtown earlier this week.
One way to get to know any culture is to try its food. Like it or not, fast food is undeniably American, and Chicago helped revolutionize the industry.
An Indiana State Police trooper who was shot in the line of duty one week ago has been released from the hospital.
Christopher Nolan's "The Odyssey" is the first film shot entirely on 70mm IMAX cameras, and Cinemark Seven Bridges in Woodridge is 1 of roughly 30 theaters nationwide equipped to show it that way.
Neighbors in the Avalon Park neighborhood said their community has been plagued by squatters, weeds, rats, and water leaks – all thanks to an abandoned home that's been sitting vacant for years.
Chicago has been feeling the heat this week, with highs in the 90s the past five days, but officials are making moves to cool off some of the hottest parts of the city, specifically Chicago Park District fieldhouses where many turn to keep cool.
Gene Rush survived throat cancer, but he didn't survive a trip to the Porter County Jail over 4th of July weekend. His family said jail staff failed to provide lifesaving medical care.
Haze from Canadian wildfire smoke that has settled in Chicago on Thursday is directly connected to climate change, according to experts, who said days like this could be more problematic moving forward.
A pair of jewelry importers have been charged in federal court in Chicago with smuggling millions of dollars in gold jewelry into the U.S. to avoid taxes, schemes uncovered by a federal task force that has surpassed $1 billion in recoveries and penalties over the past year.
Ryan Jeffers hit a go-ahead three-run homer, Bailey Ober struck out seven in 5 1/3 innings and the surging Minnesota Twins beat the Chicago Cubs 5-2 on Friday night.
Sam Antonacci hit a two-run home run, Braden Montgomery matched his career-high with four RBIs, and the Chicago White Sox extended their winning streak to four with a 12-4 win over the Toronto Blue Jays.
Azura Stevens scored 18 of her 20 points in the first half, Sydney Taylor added 17 points, and the Chicago Sky beat the Seattle Storm 95-90 on Wednesday.
Dylan Cease struck out the side in the first inning, combining with 10 relievers on a three-hitter in a show of pitching dominance that led the American League to a 4-0 win over the National League in the All-Star Game.
The Cliburns are one of 10 sets of twins in MLB history to reach the major leagues.
A Chicago teen said she was punched in the face and robbed of her phone charger while heading to a CTA Red Line stop downtown earlier this week.
Ronald L. Fischer, who was featured on "America's Most Wanted," fled Rhode Island during his criminal trial for first-degree sexual assault in 2005.
Three men were hurt and one was killed in a shooting in Chicago's Washington Park neighborhood Thursday night.
A judge could decide Wednesday if a man accused of shooting and killing Chicago police Officer John Bartholomew and critically wounding his partner is fit to represent himself at trial.
A woman was arrested in Round Lake Beach, Illinois, Tuesday and charged with the death of her newborn child nearly 25 years ago.
