How I Got My Unemployment Benefits From The Illinois Department Of Employment Security
63-year-old Chicago resident Eddie Lai was driving for Uber when the pandemic hit.
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63-year-old Chicago resident Eddie Lai was driving for Uber when the pandemic hit.
"If we're just wasting more money by creating these beautiful IDES, cards and mailing them out across our state, it's ridiculous," Cindy Pille said.
As many wait for unemployment benefits or the debits cards they need to access that money, it turns out some people are getting those cards in the mail when they never even applied for unemployment.
Many jobless Illinois workers have taken advantage of the state's new feature in which they can skip countless calling and long hold times and let someone from the state's Department of Employment Security call them back. The problem is, some wait times have turned into days.
CBS 2's dozens of reports raised questions about IDES' overwhelmed system and uncovered how, in case after case, people were unable to successfully file for unemployment or get their benefits for months
The state system built to offer lifelines to those who are out of work is riddled with gaffes, according to one worker empathizing with people waiting months for unemployment money.
"We are still clearly not out of the weeds."
CBS 2 is Working for Chicago by getting advice from our career coach every Thursday.
Imagine taking the time to certify for unemployment benefits almost 20 times and still not seeing a dime. CBS 2 is Working for Chicago with reporting that uncovers failures by the state.
When Trump last campaigned in the state in January, the unemployment rate was 3.5%; now, 12% of workers are jobless.
CBS 2 is Working for Chicago as we continue to hear that many people are waiting to receive benefits they are owed. Some are struggling to get simple answers from the state.
Hundreds of phone calls, but no solution – we continue to hear from people who can't get through for help with unemployment claims or the Pandemic Unemployment Assistance program.
Audits are holding up the federal money they're desperate for - that's what some gig workers tell CBS 2.
We're getting answers to your unemployment questions as CBS 2 continues Working For Chicago.
Just in the past week, we've heard from dozens of people who are still waiting on unemployment benefits – some since March.
There were 1,542,000 new claims filed across the country last week.
Around 2.5 million people got jobs in May, dropping the unemployment rate to 13.3%. More than half of those jobs added were at food and drinking establishments, but the overall unemployment numbers are still staggering.
The unemployment rate took a surprising drop, but while hope exists the road to recovery remains uncertain.
Are you thinking about changing industries during this difficult time?
"It's still difficult to get through and the websites don't work."
The Illinois Department of Public Health on Tuesday announced 1,614 new cases of COVID-19, and 113 additional deaths.
Felice had just started a new job in March, then the pandemic hit.
We have taken the allegations made by IDES workers to Gov. JB Pritzker to see how he plans to address the concerns they brought up.
