Metra Continues "Ride Nice" Campaign To Find Riders' Pet Peeves
Metra is bringing back the "Ride Nice" campaign that they launched last summer, asking customers what annoys them.
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Metra is bringing back the "Ride Nice" campaign that they launched last summer, asking customers what annoys them.
A mechanical failure delayed trains on Metra's Milwaukee District West and North Central Service lines Wednesday morning.
Metra customers who received a new phone over the holidays and use the Ventra app will need to manually transfer their mobile tickets.
Portraits featuring South Chicago residents have been installed at Metra stations on the South Side.
The crash involving Train 649 happened about 6:15 p.m. just south of the Clybourn station, according to the transit agency.
The partnership is expected to generate non-fare revenue for Metra and bring customers to stations.
Trains on multiple west suburban Metra rail lines were experiencing delays because of the cold weather Wednesday morning.
If you're heading downtown this holiday season to see "Hamilton" or visit the Christmas tree in Millennium Park, Metra is offering free rides for children riding with adults, beginning Saturday until the end of the year.
With winter storms in Chicago's weekend forecast, Metra said it was mobilizing its crews to get ahead of problems.
A person was fatally struck by a Metra train Thursday morning in northwest suburban Mount Prospect.
The Metra commuter rail agency serving the Chicago area is holding an online auction of surplus sedans, pick-ups and utility trucks.
Metra hit its monthly on-time performance goal with record numbers for October.
Metra's board of directors is expected to approve a fare increase Friday.
A Metra Union Pacific-Northwest train struck a pedestrian Saturday afternoon in northwest suburban Palatine.
Jaws dropped as fans and regular Friday commuters arrived at Union Station between 2:30 and 4 p.m., cascading like a sea of blue down the main staircase into the Great Hall with virtually no place to go.
Chicago Cubs fans started packing rail lines before the crack of dawn as they make their way downtown for the team's World Series parade and rally Friday morning.
A Park Forest man was arrested Tuesday for breaking into a commuter's vehicle at the Calumet Metra Station in south suburban East Hazel Crest.
A man and woman in their 70s were hurt Tuesday when their vehicle was struck by a Metra train in the South Shore neighborhood.
Metra has completed a rehabilitation of the 111th Street/Pullman Station on the Electric line in the Far South Side Pullman neighborhood.
Multiple trains on Metra's Union Pacific Northwest Line are operating up to 45 minutes behind schedule Tuesday morning after a vehicle got stuck on the tracks in northwest suburban Arlington Heights.
The Ventra app has been downloaded more than one million times in less than a year since its debut.
The commuter rail agency on Friday approved a preliminary "average" fare increase of nearly 6 percent that would take effect in February.
A person was fatally struck by a Metra train Monday night on the South Side.
The National Transportation Safety Board continues to investigate what caused Thursday's deadly commuter train crash in New Jersey. The accident is prompting questions about train safety here in Chicago. Could something called "positive train control" have prevented this?
A 75-year-old man who was struck by a train Sunday afternoon in west suburban Berkeley committed suicide, an autopsy Monday revealed.
The Cubs have won 12 of their last 15 games.
The body was taken to the Kane County Coroner's Office for further investigation and identification.
The White Sox walked off with a win against the Angels on Wednesday, but one group of fans had another reason to celebrate at Rate Field.
Illinois lawmakers are not planning to pursue a constitutional amendment on redistricting after a key U.S. Supreme Court ruling on Wednesday.
The suspect, at the time he was put on electronic monitoring, was a convicted felon with a violent past.
Illinois lawmakers are not planning to pursue a constitutional amendment on redistricting after a key U.S. Supreme Court ruling on Wednesday.
Spirit Airlines only has enough available cash to continue operations for a matter of days, not weeks, and talks for a government-backed rescue of the no-frills carrier have stalled, sources say.
Illinois Democrats resoundingly decried the Supreme Court's decision Wednesday that significantly weakens the Voting Rights Act.
The war with Iran is now in its ninth week, and Congress is concerned about the reduction of global munition stockpiles and the ability to restock them.
The Supreme Court rule 6-3 in a decision that has implications for the scope of the landmark Voting Rights Act.
In the legal venue of anti-trust enforcement, the state is not taking on the Trump administration, but rather filling a void that state officials say the Trump administration has vacated.
A passenger on an American Airlines flight from New York to Chicago has been charged with making a false bomb threat that forced an emergency landing at Detroit Metro Airport last month, according to a federal criminal complaint.
Skyrocketing property taxes continue to be a hot-button issue in Cook County — particularly since last fall, when many residents saw their tax bills increase by 100% or more.
Illinois Secretary of State Alexi Giannoulias this weekend issued a warning about a surge in text messages that falsely claim to come from his office or the DMV within it.
Tenants at a South Loop luxury high-rise that has been plagued with problems like broken elevators are vowing to fight five-day eviction notices.
The second-largest physicians' group in the U.S. has issued a surprising switch in breast cancer screening recommendations.
A new $48 million wellness center opened Thursday in the West Garfield Park neighborhood. The goal is to improve the health and quality of life for people on the West Side of Chicago.
La Rabida Children's Hospital went all out for Earth Day on Wednesday, with volunteer cleanup efforts by staffers and activities for patients and families.
It has been several weeks since West Suburban Medical Center in Oak Park, Illinois, abruptly shut down — and then on Wednesday, it just as swiftly partially reopened, with some services available.
The Centers for Disease Control and Prevention says more than 80% of deaths related to pregnancy are preventable, and Black women are three times more likely to die from pregnancy-related causes than white women.
A $170 million-plus plan announced this week will redevelop the Water Tower Place mall on the Magnificent Mile.
The Holiday Club in Chicago's Buena Park neighborhood will soon be going out of business, as the building that houses the popular bar is set to be torn down.
At a meeting on Tuesday, the Lincolnwood Village Board approved a pre-development agreement with the mall, providing a roadmap with the property owner for further preparations and government approvals for redevelopment.
The only remaining location of Pal Joey's pizzeria in Batavia, Illinois, will soon be going out of business, its owner announced this week.
Investment research firm Morningstar could move into the Thompson Center in downtown Chicago once Google is done renovating the former Illinois state government building.
Some youngsters got a behind-the-scenes look at the magic of making opera Sunday at the Lyric Opera of Chicago.
Matt DeCaro, an actor who was a familiar face on the Chicago stage for many years, died this weekend.
Jake was at the funeral for one of his closest friends when he learned of his parents' deaths, he said.
Tickets for the 2026 Ravinia Festival season went on sale Thursday morning.
The satirical news outlet The Onion has a new plan to take over conspiracy theorist Alex Jones' Infowars platforms and turn them into parodies.
The organization supports women as they relaunch their careers or trying to get into the workforce.
The White Sox walked off with a win against the Angels on Wednesday, but one group of fans had another reason to celebrate at Rate Field. They snagged tickets to the game on the same day they became U.S. citizens.
Chicago can expect light showers that will clear later with temperatures near 40 degrees. The latest in First Alert Weather
In December, Judge John Lyke allowed 26-year-old Alphanso Talley to roam freely 7-15 hours on some days so he could go to college. At the time he was put on electronic monitoring, he was a convicted felon with a violent history.
A woman has been charged with shooting a 15-year-old boy outside an indoor track facility near Gately Park in Chicago in 2024, after getting into a fight with another woman during a back-to-school event in the Pullman neighborhood.
Alejandra Urostegui says her son and his girlfriend just celebrated her birthday the day before Sunday's crash.
FBI and IRS agents were seen at restaurants and a home in Northwest Indiana, Wednesday morning, carrying out a large investigation.
The body was taken to the Kane County Coroner's Office for further investigation and identification.
The parents of Loyola University student Sheridan Gorman, killed in a Chicago shooting in March, vowed "we will get justice for our daughter" after her accused killer pleaded not guilty.
The White Sox walked off with a win against the Angels on Wednesday, but one group of fans had another reason to celebrate at Rate Field.
A top administrator in the Libertyville school district has been placed on leave after a fiery school board meeting focused on how the district handled allegations of grooming leveled against a former teacher.
Potholes along one stretch of road in Chicago's Pullman neighborhood are so bad, people say they damage their cars just getting to work.
There are so many issues with the DNA evidence in the case that Payne's conviction has been overturned, and a retrial has been ordered.
A mother in southwest suburban Morris, Illinois, is fighting for stiffer penalties for adults charged with grooming children. Some local lawmakers agree, saying Illinois' current law is too weak and puts kids in danger.
Almost 24 hours after a derailment made a mess of the Red, Purple, and Yellow lines in Chicago, the CTA continued to investigate the cause of the incident, and experts were raising concerns about what they called a troubling pattern.
The Cubs have won 12 of their last 15 games.
Reese is all smiles as she returns to Chicago to face her former team, the Sky, in preseason action on Wednesday night.
Rookie Sam Antonnaci hit a tying triple with two outs in the ninth inning and Colson Montgomery had a winning single in the 10th, lifting the Chicago White Sox over Los Angeles 3-2 for a three-game sweep that extended the Angels' losing streak to six.
Pete Crow-Armstrong hit a three-run homer and the Chicago Cubs beat the San Diego Padres on Tuesday night to stop their three-game slide.
Colson Montgomery homered in the second off Angels starter José Soriano (5-1), ending his shutout streak at 25 2/3 innings.
A woman has been charged with shooting a 15-year-old boy outside an indoor track facility near Gately Park in Chicago in 2024, after getting into a fight with another woman during a back-to-school event in the Pullman neighborhood.
Sexual abuse charges were filed this week against a Park City, Illinois, police officer.
Attorneys for the man convicted of the murders of two girls in Delphi, Indiana, have filed a new brief with the Indiana Court of Appeals to overturn his case.
Attorneys for a woman convicted of killing her 69-year-old landlord in Chicago's Arcadia Terrace community have filed an appeal.
Police in Cicero, Illinois, were investigating after burglars targeted gaming machines at a slots and video poker business early Wednesday.