Watch CBS News

Video: DoorDash Delivery Driver Steals Packages From Berkeley Apartment Lobby

BERKELEY (CBS SF) --  Berkeley police are looking for a food delivery service worker who was caught on surveillance video delivering dinner, then turning around and taking all the packages in the apartment lobby with her as she left.

Police say it happened Saturday evening at an apartment building at 2117 Haste St. in Berkeley.

In the surveillance video posted on social media by Berkeley Police, the suspect is seen handing a bag to an apartment resident, then without hesitation returning to the lobby picking up boxes and other packages, placing them in a post office carrying box and leaving the building.

Berkeley DoorDash delivery person
A DoorDash delivery person enters a building on th 2100 block of Haste St. in Berkeley on Dec. 14. She was then seen on security video stealing packages from the lobby. (Berkeley Police Dept.)

Apartment manager Ethan Cheng told KPIX 5 he first learned of the thefts on Monday when an apartment resident complained about not receiving a package that was delivered.

WATCH: CBSN Bay Area – 24/7 Digital News Channel from KPIX 5

Cheng says he sent out an email blast to the building and received multiple reports of stolen packages, so he checked the surveillance video and found the thief. He also received an email from a resident who had ordered Indian food from the woman in the video through the DoorDash meal delivery app, Cheng said.

"The DoorDash carrier waited until the lobby was cleared out and then when no one was looking, she proceeded to steal most of the packages from the lobby," Cheng said.

"We reached out to DoorDash and got a boilerplate email," said Cheng. "We were very disappointed with their response."

Cheng says the DoorDash customer who ordered Indian food Saturday later checked her app and found information that could be helpful to law enforcement:  a name on the app indicating the identity of the driver.

KPIX 5 has reached out to DoorDash for a comment and received the following statement.

"We take the safety of our community extremely seriously and do not tolerate any form of inappropriate behavior," the statement read. "Since learning of this incident, we have taken action, including permanently deactivating the Dasher from our platform for failing to follow our code of conduct, and we are working with the customer to rectify the situation."

View CBS News In
CBS News App Open
Chrome Safari Continue
Be the first to know
Get browser notifications for breaking news, live events, and exclusive reporting.