SAN FRANCISCO (KPIX 5) -- The promoter of last week's Paul McCartney concert at Candlestick Park confirmed to KPIX 5 on Monday that they will not be offering refunds to ticketholders who missed the show due to traffic.
About 2,000 of the nearly 49,000 people who had tickets to the final event at the stadium never made it, because of what has been called a horrendous parking situation that had backed up traffic for hours.
Last week, Another Planet Entertainment said it would consider refunds on a case by case basis. When KPIX 5 ConsumerWatch contacted the company on behalf of several consumers, the promoter made it clear that as a general rule, it is not giving refunds.
The promoter has been criticized for not having a parking plan in place.
Many of the concertgoers who attended also dealt with long delays leaving Candlestick Park, in some cases up to two hours, following the show.
for more features.