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Problems Gamblers And Their Families Can Now Get Help Via Text Message

Help for problem gambling is just a text message away, thanks to new text support-services from the California Department of Public Health's (CDPH) Office of Problem Gambling and the California Council on Problem Gambling.

Now, 24-hours a day, you can text SUPPORT to 53342 and receive help for problem gambling at no cost (normal text messaging fees apply). This text-messaging service offers a discreet alternative to calling the 1-800-GAMBLER (1-800-426-2537) hotline.

By calling or texting the helpline, gamblers and their negatively affected family members can receive referrals to services provided as part of California Gambling Education and Treatment Services (CalGETS). CalGETS includes: text support, telephone counseling, one-on-one outpatient counseling for gamblers and affected family members, and intensive outpatient counseling and residential care for gamblers in need of a higher level of treatment service. In addition to CalGETS, the helpline also provides information about Gamblers Anonymous and Gam-Anon: 12-step programs for problem gamblers and affected family members.

Across the nation, calls to problem gambling helpline services are decreasing. In California, however, new technology has led to the first increase in calls in six years.

Additional treatment options for gamblers and their families are available through the CDPH website, including problem gambling self-help workbooks, Freedom from Problem Gambling, in 21 languages.

The Office of Problem Gambling is funded by the Indian Gaming Special Distribution Fund, the California Lottery and California cardrooms.

Read more articles from the Office of Problem Gambling

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